Nataliia Pidkova

Lead all functions of operational excellence, the hiring process, and the development of associates for a $3+ million store. Communicate individual and team goals, and provide developmental opportunities, feedback, and coaching to support the growth of the organization and protect succession planning. Create and implement tangible action plans to streamline operational excellence and exhibit all aspects of Designer Brands' values: Passion, Accountability, Collaboration, and Humility.

• Diligent and consistent leadership focused around operational excellence and situational leadership resulted in positive retention between 2023 and 2025, top store in district in employee satisfaction, with a 94% in 2024
• Examined trends to reduce shrink through intentional merchandising, resulting in #1 in sales to plan, #1 sales to comp, #1 traffic to comp, and positive in conversion in 2024

Support store operations and team performance in a high-volume retail environment. Assist with onboarding, daily task execution, and driving sales goals. Provide on-the-floor coaching and feedback to peers to maintain operational standards.

• Took the initiative as a leader in promoting the loyalty program, consistently driving strong sign-up performance that contributed to high year-end results.
• Led inventory operations, including truck receiving, space planning, and merchandising, to ensure efficient stock flow, and maintain visual presentation standards.