Summary
Overview
Work History
Education
Skills
Timeline
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Nataliia Shmat

Antelope,CA

Summary

Dynamic and empathetic professional with a proven track record at Eleleth, adept in maintaining high standards of cleanliness and providing exceptional customer service. Excelled in teamwork and time management, enhancing guest comfort and satisfaction. Skilled in housekeeping and bilingual communication, consistently meeting employer expectations through creativity and attention to detail.

Overview

4
4
years of professional experience

Work History

Housekeeper

Eleleth
06.2022 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Adhered to professional house cleaning checklist.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Ensured compliance with health and safety regulations, conducting regular checks of emergency exits and fire safety equipment.
  • Washed and put away kitchen dishes, utensils and glassware.

Speech-Language Pathologist Assistant

Olevsk Kindergarten
09.2021 - 02.2022
  • Educated families on strategies to facilitate communication development at home, enhancing overall progress in therapy sessions.
  • Supported diverse populations, including children with autism spectrum disorders, Down syndrome, stuttering challenges, and phonological disorders.
  • Maintained detailed records of patient progress, allowing for better adjustments in treatment plans when needed.
  • Collaborated with classroom teachers and school officials to design and implement instructional strategies.
  • Increased patient engagement by creating interactive, fun, and stimulating speech therapy activities.
  • Assisted in the creation of visual aids for use during therapy sessions, promoting better understanding of concepts among patients.

Waitress

Ronch
08.2020 - 09.2021
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Education

Bachelor's Degree - Special Education

Rivne State University of The Humanities
Rivne Ukraine
06-2022

High School Diploma -

Olevsk Gymnasium
Olevsk Ukraine
05-2018

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Time management
  • Attention to detail
  • Cleanliness
  • Adaptive and creative
  • Cooking
  • Fast learner
  • Arts and crafts
  • Bilingual in Ukrainian
  • Patience and empathy
  • Reliability and punctuality

Timeline

Housekeeper

Eleleth
06.2022 - Current

Speech-Language Pathologist Assistant

Olevsk Kindergarten
09.2021 - 02.2022

Waitress

Ronch
08.2020 - 09.2021

Bachelor's Degree - Special Education

Rivne State University of The Humanities

High School Diploma -

Olevsk Gymnasium

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Nataliia Shmat