Natalilee Sumner
Collinsville,OK
Summary
Experienced professional with a strong background in customer service and cash handling, demonstrated throughout tenure as a cashier. Maintains high levels of accuracy in transactions and cultivates strong customer relationships. Proficient in inventory management and recognized for exceptional work ethic and integrity. Successfully achieves notable enhancements in both customer satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Cashier/Customer Service
Casey's General Stores
06.2023 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store atmosphere and success by maintaining high standards of cleanliness throughout the facility.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Team Member/Cashier
Lakelife Nutrition
07.2022 - 02.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Assisted customers in selecting merchandise best suited to needs.
- Achieved high level of customer service with thorough product knowledge and attentive assistance.
- Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Legal Secretary
HG Drain Law Office
05.2019 - 09.2020
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials..
- Organized and maintained an efficient electronic filing system for easy access to critical documents and data.
- Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
- Created, indexed, and maintained client binders.
- Scheduled all appointments, appearances and briefings.
- Enhanced attorney productivity with proficient management of case files and schedules.
- Produced and filed various legal documents and electronically preserved updated case record system.
- Planned and organized internal and external events, meetings and conferences.
Education
Associates - Social Services
Tulsa Community College
Tulsa, OKHigh School Diploma - General Studies
Epic Charter
Oklahoma City, OK05.2022
Skills
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Customer relations
- Cash register operation
- Professionalism and courtesy
- Payment processing
- Merchandise restocking
- ID verification
- Attention to detail
- Inventory management
- Records maintenance
- Loss prevention
- Liquor regulations and compliance
- Clear communication
- Multitasking and organization
- Promotions and discounts
- Problem-solving
- Honest and dependable
Timeline
Cashier/Customer Service
Casey's General Stores
06.2023 - 01.2024
Team Member/Cashier
Lakelife Nutrition
07.2022 - 02.2023
Legal Secretary
HG Drain Law Office
05.2019 - 09.2020
Associates - Social Services
Tulsa Community College
High School Diploma - General Studies
Epic Charter
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