Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Natalina Pio

Des Moines,IA

Summary

Dynamic Youth Support Specialist with a proven track record at Optimae Life Services, skilled in youth counseling and problem-solving. Successfully designed goal-oriented strategies that empowered participants, enhancing engagement through tailored activities. Adept at fostering trusting relationships and providing mental health support, ensuring a safe environment for personal growth and development. Developed strong interpersonal and mentoring skills in high-energy, youth-centric environment.

Overview

1
1
Certification

Work History

Youth Support Specialist

Optimae Life Services
05.2025 - 08.2025
  • Continually updated professional knowledge through attending relevant training sessions and conferences in order to provide up-to-date information to participants and colleagues alike.
  • Maintained detailed case notes on each participant''s progress throughout their involvement in the program.
  • Designed goal-oriented strategies that empowered youths to take charge of their own future plans while receiving ongoing support from our team.
  • Improved youth engagement by implementing creative and interactive activities tailored to individual needs.
  • Led workshops on topics such as life skills, career planning, and self-esteem building for personal growth and development.
  • Addressed behavioral issues effectively, fostering a safe and supportive environment for all participants.

Advocate

Domestic Violence Center
02.2025 - 05.2025
  • Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
  • Delivered friendly service and offered expert support in every interaction.
  • Established trusting relationships with clients by maintaining open lines of communication throughout the entire representation process.
  • Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.

Education

Social Work

Iowa Central Community College
Fort Dodge, IA
05-2025

Skills

  • Youth counseling
  • Positive reinforcement
  • Mental health support
  • Life skills coaching
  • Social skills training
  • Youth mentoring
  • Teamwork
  • Problem-solving
  • Time management
  • Active listening
  • Adaptability and flexibility
  • Decision-making

Accomplishments

One of my accomplishments is getting the opportunity to work with clients while taking courses at ICCC. I had the opportunity to interact with so many people and learn more about the field of social work.

Certification

I have a mandatory reporter certificate and counselor for domestic violence.

Languages

Kunama
Native or Bilingual

Timeline

Youth Support Specialist

Optimae Life Services
05.2025 - 08.2025

Advocate

Domestic Violence Center
02.2025 - 05.2025

Social Work

Iowa Central Community College

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