Summary
Work History
Education
Skills
Timeline
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Natalja Benham

Summary

Effective and personable professional with proven expertise in customer service, teamwork, and a friendly demeanor honed at Starbucks and Down in the Valley. Engaged in friendly customer interactions through providing effective solutions while developing and time management. Developed great ability at improving operational efficiency, with a careful focus on quality service delivery and collaborating with efficiently with coworkers.

Work History

Sales Associate

Down in the Valley
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to build a rapport with them and to give them a great experience and encourage repeat business.
  • Prepared merchandise for sales floor by tagging merchandise.
  • Helped customers locate products and checked store system for items to check stock and offered to order anything that was not in stock.
  • Made great first impressions to welcome existing and new customers.
  • Restock shelves and alphabetize record and CD shelves to keep organized all products and store appearance.

Barista

Starbucks
  • Maintained a clean and organized espresso and cold drink bars for optimal productivity and food .
  • Created a welcoming environment by greeting customers with a friendly aura and efficiently created whatever they ordered.
  • Cleaned counters, machines, floors, and seating areas as often as needed.
  • Completed both front-of-house tasks and back-of-house responsibilities during down times to keep busy and keep the store being clean and sanitized.
  • Operated espresso machines, blenders, drip coffee brewers, carafes, and other equipment and cleaned them all whenever required.
  • Created brand-specific café beverages with a focus on speed, but primarily quality, and consistency.

Education

High School Diploma -

Benilde St. Margaret's
St. Louis Park, MN
06-2020

Skills

  • Customer engagement
  • Teamwork and collaboration
  • Time management
  • Independently directed directives

Timeline

Sales Associate

Down in the Valley

Barista

Starbucks

High School Diploma -

Benilde St. Margaret's
Natalja Benham