Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nataly Aguilar

Harlingen

Summary

10 year experience Field Supervisor at Valley View PHC, and office skilled. Organized and dependable candidate enhancing customer satisfaction and loyalty, while overseeing 400 client relationships and caseworkers. Willingness to take on added responsibilities to meet company goals.

Overview

10
10
years of professional experience

Work History

Field Supervisor

Valley View PHC
12.2014 - Current
  • Monitored employee performance for compliance with regulations and policies
  • Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits
  • Resolved customer complaints to maintain satisfaction and loyalty
  • Uphold company standards by enforcing strict adherence to policies and procedures during all field activities
  • Met with potential patients and helping them to receive health services by conducting initial referrals for insurance approval
  • Planned and scheduled patient visits according to monthly patient list
  • Communicated with case workers regarding patients information or authorizations
  • Performed maintenance checks on vehicles used

Education

Associate of Science - Medical Assistant

South Texas Vo-Tech Institute
Weslaco, TX
06.2014

High School Diploma -

Santa Rosa High School
Santa Rosa, TX
07.2012

Skills

  • Field Operations
  • Schedule Coordination
  • Phone etiquette
  • Attention to details
  • Data Entry
  • Problem solving
  • Customer Service
  • Formatting documents
  • Teamwork
  • Technical Support
  • Decision-Making
  • Following Instruction
  • Microsoft excel
  • Work Order Review
  • Field Inspection

Languages

Spanish
Native or Bilingual

Timeline

Field Supervisor

Valley View PHC
12.2014 - Current

High School Diploma -

Santa Rosa High School

Associate of Science - Medical Assistant

South Texas Vo-Tech Institute
Nataly Aguilar