Nataly Martinez
Portage
Summary
Caring and hardworking individual currently pursuing a nursing degree. Experienced in customer service and assisting others through home healthcare support. Passionate about making a difference in people’s lives through kindness, professionalism, and quality care.
Overview
5
5
years of professional experience
Work History
Host/Cashier
Hunan Gardens
12.2025 - Current
- Greeted guests with a positive attitude and created a welcoming dining experience.
- Managed cash and credit transactions accurately while maintaining excellent customer service.
- Demonstrated reliability, professionalism, and strong multitasking skills during busy shifts.
Aid/House Cleaner
Home Health Care Provider/Private Pay
Portage, MI
04.2022 - Current
- Assisted my client with daily living activities while promoting comfort, dignity, and independence.
- Developed strong communication and interpersonal skills through compassionate client care while maintaining a clean, safe, and organized environment to support clients’ well-being.
- Demonstrated patience, dependability, and attention to detail when meeting individual client needs.
Shipt Shopper
Shipt
Portage, MI
10.2024 - 12.2025
- Managed order fulfillment process to ensure timely delivery and customer satisfaction.
- Coordinated with customers to confirm order details and address special requests.
- Optimized shopping routes for efficiency, reducing time spent on deliveries.
Personnel Shopper
Walmart
11.2021 - 02.2022
- Assisted customers by accurately selecting and preparing online grocery orders in a fast-paced environment.
- Maintained attention to detail while fulfilling orders efficiently and meeting company performance standards.
- Worked collaboratively with team members to manage high order volumes and daily tasks.
Education
Nursing
Kalamazoo Valley Community College
Kalamazoo05-2027
High School Diploma -
Great Lakes Learning Academy
Lansing, MI06-2025
Skills
- Compassionate Patient Care
- Strong Communication Skills
- Customer Service Excellence
- Time Management
- Team Collaboration
- Attention to Detail
- Organization
- Problem Solving
- Adaptability
- Active Listening
- Dependability
LANGUAGES
Bilingual: English & Spanish
Timeline
Host/Cashier
Hunan Gardens
12.2025 - Current
Shipt Shopper
Shipt
10.2024 - 12.2025
Aid/House Cleaner
Home Health Care Provider/Private Pay
04.2022 - Current
Personnel Shopper
Walmart
11.2021 - 02.2022
Nursing
Kalamazoo Valley Community College
High School Diploma -
Great Lakes Learning Academy