Nataly Rios
Albertville
Summary
Experience in delivering customer service and administrative excellence, including clerical support and public interaction. Excel in calendar management, scheduling, and database administration.
Overview
5
5
years of professional experience
Work History
Substitute teacher and secretary for Albertville City Schools
Spur
Albertville, AL
08.2025 - Current
- Supervised students and provided guidance on tasks and activities.
- Advised on strategic pathways to enhance goal achievement and success.
- Managed incoming phone calls to provide assistance and information to callers. Facilitated communication by answering phone inquiries promptly. Supported team efforts by addressing phone call requests.
- Categorized and maintained files to ensure accurate documentation and easy access for team members.
Retail sales
Cracker Barrel
Guntersville
06.2025 - 10.2025
- Managed guest check-out procedures to ensure efficient service and satisfaction.
- Assisted with guest reception tasks to improve visitor satisfaction. Provided a friendly greeting to guests and addressed concerns effectively.
- Organized items for efficient stocking and movement. Assisted in arranging and relocating products as needed. Supported inventory management through item positioning.
- Managed incoming calls to provide timely assistance and resolve issues.
Team member
Jacks
Guntersville
06.2023 - 05.2024
- Delivered prompt and courteous service to guests, ensuring a welcoming atmosphere.
- Assisted customers in selecting and ordering meals to ensure satisfaction and efficiency.
- Managed food preparation tasks, including chopping, cooking, and plating, to maintain kitchen efficiency.
- Conducted regular cleaning and sanitation procedures to uphold health and safety standards.
- Oversaw supply organization and replenishment processes to maintain a tidy and well-stocked environment.
- Engaged with management and team members to ensure alignment in meeting daily objectives.
Bagger
Food City
Albertville
11.2021 - 06.2022
- Provide efficient and courteous service to customers at all times
- Assist in keeping shopping carts in their proper place on the front end
- Keep the work station and all areas around the work station neat and clean
- Assist in sweeping and mopping all areas of the store
- Keep bathrooms neat and clean
- Stock merchandise
Education
High School Diploma -
Albertville Innovation Academy
Wallace State Community College
Skills
- Classroom management
- Adaptable
- Relationship building and management
- Multi-line phone systems
- File management
- Verbal and written communication
Timeline
Substitute teacher and secretary for Albertville City Schools
Spur
08.2025 - Current
Retail sales
Cracker Barrel
06.2025 - 10.2025
Team member
Jacks
06.2023 - 05.2024
Bagger
Food City
11.2021 - 06.2022
High School Diploma -
Albertville Innovation Academy
Wallace State Community College