NATALY RODRIGUEZ BLANCO
New Port Richey,FL
Summary
Highly organized and civic-minded professional dedicated to upholding the Pasco County Clerk & Comptroller's mission of "Trusted Service for a Better Community". I bring a proven ability to manage complex records with absolute precision and provide helpful, professional service to the public in high-pressure environments. With a strong foundation in confidentiality, regulatory compliance, and digital data management, I am committed to maintaining the integrity of our county's legal and financial system. Efficient, Transparent, and Accurate
Overview
5
5
years of professional experience
Work History
FINANCIAL SERVICES PROFESSIONAL
Wells Fargo & Company
New Port Richey, Florida
07.2024 - Current
- Regulatory and Statutory Adherence.
- Maintained up-to-date knowledge of relevant regulations governing the financial services industry.
- Reviewed investment contracts for compliance with applicable laws, mitigating legal risks.
- Processed Financial Obligations.
- Ensured zero-variance records for 12 consecutive months, enhancing financial accuracy.
- Provided guidance on financial products and services to enhance customer understanding.
- Managed client scheduling for consultations and financial planning sessions.
- Resolved client concerns ensuring a positive service experience.
- Delivered exceptional customer service by actively listening to client needs and providing tailored solutions.
- Documented clients interaction and updates in internal system to support seamless communication.
- Maintained confidentiality and professionalism by safeguarding sensitive clients information in all communication.
- Used various office machines to scan, fax, and print financial reports.
- Well management of Software’s Updates
Costumer Service Representative & Cashier
Bealls Outlet
Tampa, Florida
08.2023 - 04.2024
- Processed customer transactions efficiently and accurately at busy retail location.
- Managed cash register and balanced cash drawer at end of each shift to maintain accuracy.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Assisted customers with product inquiries, ensuring satisfaction and building loyalty.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Verified that all coupons were valid prior to processing them into the system.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
- Trained and mentored new cashiers, enhancing team capabilities and service quality.
- Fostered positive interactions with colleagues, promoting teamwork and support.
- Daily Report to Supervisor.
Costumer Service Specialist Head Cashier
Ross Dress for Less
Tampa, FL
01.2021 - 06.2023
- Assisted customers with product inquiries and delivered consistent excellent service, contributing to positive shopping experiences.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Resolved customer complaints with a friendly approach, positively influencing overall shopping experience.
- Helped customers find specific products, answered questions, and offered product advice.
- Processed customer transactions accurately and efficiently at a busy retail environment.
- Maintained organized cash register and ensured proper handling of cash and credit.
- Processed returns and exchanges in accordance with company policies, ensuring customer satisfaction and compliance.
- Trained new cashiers on register operations and customer service protocols effectively.
- Collaborated with team members to maintain store cleanliness and presentation standards.
Education
Bachelor of Arts - Legal Studies
Keiser University
Tampa, FLAssociate of Arts - Paralegal Studies
Keiser University
Tampa, FLHigh School Diploma -
Chamberlain High School
Tampa, FLSkills
- Financial analysis
- Regulatory compliance
- Legal research
- Drafting legal documents
- Legal terminology expertise
- Document management
- Detail orientation
- Legal writing proficiency
- Legal Case Analysis
- Communication skills
- Exceptional Customer Service
Timeline
FINANCIAL SERVICES PROFESSIONAL
Wells Fargo & Company
07.2024 - Current
Costumer Service Representative & Cashier
Bealls Outlet
08.2023 - 04.2024
Costumer Service Specialist Head Cashier
Ross Dress for Less
01.2021 - 06.2023
Bachelor of Arts - Legal Studies
Keiser University
Associate of Arts - Paralegal Studies
Keiser University
High School Diploma -
Chamberlain High School