Nataly Vigil Portillo
Fairfax,VA
Summary
Enthusiastic Clinical technician motivated to work with patients, families and care teams efficiently. Friendly, adaptable and collaborative professional successful devising satisfying solutions to complex problems. Multitasks and prioritizes workloads with little or no supervision.
Overview
4
4
years of professional experience
Work History
Clinical Technician
INOVA
03.2023 - Current
- Enhanced patient care by accurately performing diagnostic tests and recording results.
- Improved patient satisfaction with compassionate bedside manner and clear communication skills.
- Reduced errors in laboratory testing by diligently following protocols and quality control procedures.
- Enhanced patient care by efficiently conducting vital sign assessments and recording accurate data in electronic health records.
- Improved patient satisfaction scores by providing compassionate care, listening attentively to concerns, and promptly addressing any issues.
- Contributed to a positive team environment by collaborating closely with nursing staff and other healthcare professionals to deliver high-quality patient care.
- Maintained strict compliance with HIPAA guidelines and institutional policies regarding patient confidentiality while handling sensitive personal information responsibly.
- Streamlined patient flow by efficiently managing room assignments, bed turnover, and accommodating special requests or needs when possible.
- Served as a trusted mentor and preceptor for new Clinical Care Technicians joining the team, sharing knowledge and best practices while promoting ongoing professional development.
Restaurant Manager
Wingstop Restaurant
02.2020 - 03.2023
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Correctly calculated inventory and ordered appropriate supplies.
- Oversaw food preparation and monitored safety protocols.
- Enhanced customer satisfaction by efficiently managing front-of-house operations and addressing guest concerns promptly.
Education
High School Diploma -
Bryant High School
2709 Popkins Ln, Alexandria, VA 22306 06.2022
Skills
- Patient Care
- Specimen Collection
- Data Recording
- Critical Thinking
- Phlebotomy
- IV Insertion
- HIPAA Compliance
- Quality Improvement
- Vital Signs Monitoring
- Basic Life Support
- Patient Safety
- Catheter Care
- Team Collaboration
- EKG Interpretation
- Blood Glucose Testing
- Bilingual English & Spanish
Languages
Spanish
Native or Bilingual
Timeline
Clinical Technician
INOVA
03.2023 - Current
Restaurant Manager
Wingstop Restaurant
02.2020 - 03.2023
High School Diploma -
Bryant High School
Similar Profiles
Keiry Saravia MoreiraKeiry Saravia Moreira
Certified Medical Assistant 2 at INOVACertified Medical Assistant 2 at INOVA
Gesa MoonGesa Moon
Staff Pharmacist at INOVAStaff Pharmacist at INOVA
Roger TrujilloRoger Trujillo
Clinical Technician at INOVAClinical Technician at INOVA
Katherine Caballero QuintanaKatherine Caballero Quintana
Patient Access Team Lead at INOVAPatient Access Team Lead at INOVA
Eric KambachEric Kambach
Wine Supervisor at Total Wine & MoreWine Supervisor at Total Wine & More