Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Nataly Villarroel

Brooklyn,NY

Summary

Creative and driven student entrepreneur with hands-on experience in branding, marketing, and customer service. Founder of a growing small business with a passion for visual storytelling and innovation. Currently a senior at Brooklyn College seeking a marketing or creative internship to expand skills and contribute to a dynamic team.

Overview

2
2
years of professional experience

Work History

Founder & Creative Director

Self-Owned Business
New York, USA
01.2023 - Current
  • Launched and grew a small business from the ground up, focusing on marketing through social media.
  • Developed across Instagram, TikTok, and other platforms, growing audience and customer base.
  • Designed all visual branding, packaging, and social media content using tools like Canva and others.
  • Handled customer communication, inquiries, and order fulfillment to maintain a high satisfaction rate.
  • Sourced materials, managed inventory, and optimized workflows to support consistent growth.

Customer Service Representative

Yosy Transportation NYC LLC
Brooklyn, NY
01.2024 - 05.2025
  • Coordinated travel arrangements and managed communications for job scheduling.
  • Delivered exceptional customer service to enhance client satisfaction.
  • Organizing day to day schedules for the team.

Education

High School Diploma -

Brooklyn College, City University of New York
2900 Bedford Ave, Brooklyn, NY 11210
05.2026

Skills

  • Social media marketing
  • Branding and creative direction
  • Customer service and communication
  • Graphic design using Canva
  • Video editing with CapCut
  • Content creation strategies
  • Visual storytelling techniques
  • Time management skills
  • Self-motivation

Affiliations

Plan strategy, and engage with followers on social media

Develop and produce engaging short-form video content

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Customer Service Representative

Yosy Transportation NYC LLC
01.2024 - 05.2025

Founder & Creative Director

Self-Owned Business
01.2023 - Current

High School Diploma -

Brooklyn College, City University of New York

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