Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

NATALYA BONKOWSKI

Warren,Michigan

Summary

High school graduate with practical experience in childcare, customer service, and retail sales. Proven ability to build relationships, manage responsibilities under pressure, and exceed expectations. Committed to contributing strong communication skills and a positive attitude to a dynamic team.Experienced with creating unique and appealing cocktails tailored to customer preferences. Utilizes efficient workflow management to maintain smooth operations during peak hours. Knowledge of inventory control and managing supplies to ensure well-stocked bar.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Bartender

The Rubber Duck
07.2025 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently closed the bar according to established procedures, ensuring preparedness for each shift.

Server and Bartender

Gino's Surf
06.2025 - 08.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Bartender Supervisor

Joey B's Public House
04.2025 - 06.2025
  • Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
  • Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Provided exceptional customer service, anticipating guests'' needs and exceeding their expectations consistently.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Coordinated private events at the venue by working closely with clients to understand their requirements and deliver outstanding experiences.
  • Closed due to a fire.

Assistant Manager

Chili Peppers Tanning
10.2024 - 06.2025
  • Delivered outstanding customer service by identifying client needs, and providing product education.
  • Consistently exceeded sales goals, increasing revenue by 15% through personalized product recommendations.
  • Handled transactions with accuracy, including cash handling and register balancing.
  • Maintained clean, organized displays, and ensured store readiness for customer traffic.
  • Acted as Assistant Manager, handling employee discipline, resolving conflicts, and managing customer complaints by finding practical, compromise-based solutions.

Bartender

Lumberyard Grub and Pub
04.2024 - 03.2025

Nutrition Service Attendant

Corewell Health
06.2023 - 01.2024
  • Assisted patients with meal setup, answered calls, and managed dietary restrictions.
  • Ensured food safety and compliance by following health guidelines and procedures.
  • Improved workflow by identifying efficient supply management solutions.

Hostess + Busser

Theo's Family Restaurant
09.2022 - 06.2023
  • Greeted guests and ensured timely seating with attention to guest needs.
  • Delivered excellent customer service and responded promptly to inquiries.
  • Supported restaurant flow during peak times by coordinating with kitchen and floor staff.

Education

High School Diploma -

Warren Woods Tower High School
Warren, MI
06.2024

Skills

  • Organization
  • Time Management
  • Positive Attitude and Mindset
  • Social Media and Graphic Design
  • Customer Communication
  • Team Player
  • Problem solving
  • Microsoft Office and Google Workspace Proficiency
  • Knowledge Using POS Systems - SpotOn, Toast,SkyTab
  • Conflict Resolution
  • Attention to Detail

Certification

  • CPR + First Aid Certified, American Red Cross, 01/01/23
  • Certified Patient Care Technician, National Healthcareer Association, 01/01/24
  • Emergency Medical Technician (EMT) Course Completion; Awaiting National Registry Certification
  • 100 Clinical Hours Completed on an Advanced Life Support (ALS) Unit, Medstar Ambulance Services

Timeline

Bartender

The Rubber Duck
07.2025 - Current

Server and Bartender

Gino's Surf
06.2025 - 08.2025

Bartender Supervisor

Joey B's Public House
04.2025 - 06.2025

Assistant Manager

Chili Peppers Tanning
10.2024 - 06.2025

Bartender

Lumberyard Grub and Pub
04.2024 - 03.2025

Nutrition Service Attendant

Corewell Health
06.2023 - 01.2024

Hostess + Busser

Theo's Family Restaurant
09.2022 - 06.2023

High School Diploma -

Warren Woods Tower High School

Similar Profiles

CREATE PROFILE
NATALYA BONKOWSKI