Natalya Castillo
Merced,US
Summary
Skilled individual with passion for helping students reach academic goals. Creates engaging learning experiences tailored to meet individual student needs. Smart candidate develops strategies to help students bolster academic performance.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
Salinas , California
10.2022 - 02.2024
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Cleaned counters, machines, utensils, and seating areas daily.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Crew Member
Wendys
Salinas , CA
07.2021 - 09.2022
- Worked front counter, drive-thru and other areas.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Operated cash register to ring up final bill and process various forms of payment.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Trained new team members on procedures, customer service, and sales techniques.
Babysitter
N/A
Salinas , California
06.2019 - 07.2020
- Communicated positively with children and guardians.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Prepared healthy, age-appropriate snacks and meals.
- Played games, worked on puzzles, and read books to young children.
- Assisted children with homework assignments and special projects across different subjects.
- Taught children to organize toys, wash hands, and share by leading by example.
- Guided school homework and read bedtime stories to support development.
Education
Bachelor of Science - Biological Sciences With An Emphasis On Human Anat
University of California, Merced
Merced, CA05-2027
High School Diploma -
North Monterey County High School
Castroville, CA06-2023
Skills
- Fluent in English and Spanish
- Adaptive and creative
- Friendly and outgoing
- Child Supervision
- Childcare
- Verbal and written communication
- Cleaning and organization
- Cash Handling
- Positive and professional
- Safe Food Handling
- Active listener
- Speedy and efficient
Languages
- Spanish
- English
Timeline
Barista
Starbucks
10.2022 - 02.2024
Crew Member
Wendys
07.2021 - 09.2022
Babysitter
N/A
06.2019 - 07.2020
Bachelor of Science - Biological Sciences With An Emphasis On Human Anat
University of California, Merced
High School Diploma -
North Monterey County High School
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