Summary
Overview
Work History
Education
Skills
Timeline
SoftwareEngineer
Natalya Glaser

Natalya Glaser

Student
Fallbrook,CA

Summary

Disciplined and ambitious student with great data entry, programming, janitorial, and problem-solving talents. A dynamic employee willing to be flexible. Exceptional telephone etiquette. Proficient in customer service. Easily adaptable to high-pressure, dynamic situations. Offering a great attitude and strong work ethic.

Overview

5
5
years of professional experience
6
6
years of post-secondary education

Work History

Front Desk Receptionist

Vista Haircuts
Vista, CA
04.2015 - Current
  • Cleaning and Equipment Care in Accordance with State Sanitation Standards
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Maintained financial records in Microsoft Excel by entering and updating information.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Supported various administrative duties by proofreading, transcribing and invoicing.
  • Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.

Sandwich Artist Shift Leader

Latitude 38 Investments, Inc. - Subway Sandwiches
Carlsbad, CA
04.2017 - 04.2018
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Efficiently prepared sandwiches and other menu items for guests.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Assisted guests, including offering personable greetings and taking orders.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.

Cashier

Burlington Coat Factory
Vista, CA
04.2016 - 05.2017
  • Provided customer service over the phone and in-store.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales and optimize appearance.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.

Tri City Hospital Auxiliary

Tri-City Hospital Foundation
Oceanside, CA
10.2015 - 10.2016
  • Adhered to policies and procedures to promote hospital mission and vision.
  • Took newspapers, flowers and other personal items to patients on all floors.
  • Carried laboratory specimens, results and charts to appropriate departments.
  • Conducted inpatient comfort care rounds to promote patient satisfaction.
  • Prepared and sterilized instruments to help physician get ready for procedures.
  • Transported patients and helped with discharge procedures.
  • Complied with HIPAA standards to confidentially maintain patient medical information.

Education

Associate of Arts - Area of Emphasis in Mathematics And Sciences

Miracosta College
Oceanside, CA
08.2015 - 02.2021

Computer Science

California State University - San Marcos
San Marcos, CA
02.2021 - Current

Skills

3 Years Java Programming

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Timeline

Computer Science

California State University - San Marcos
02.2021 - Current

Sandwich Artist Shift Leader

Latitude 38 Investments, Inc. - Subway Sandwiches
04.2017 - 04.2018

Cashier

Burlington Coat Factory
04.2016 - 05.2017

Tri City Hospital Auxiliary

Tri-City Hospital Foundation
10.2015 - 10.2016

Associate of Arts - Area of Emphasis in Mathematics And Sciences

Miracosta College
08.2015 - 02.2021

Front Desk Receptionist

Vista Haircuts
04.2015 - Current

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