Natalya Kazmierczak
Port Orange,FL
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
04.2025 - Current
- Trained 5+ new team members with positive reinforcement and respectful, encouraging coaching
- Connected with customers by welcoming them by name, remembering their order & details about their life and hobbies
- Used the LATTE model to resolve any complaints or issues
- Prepared drinks and food quickly and accurately
- Demonstrated excellence in a team setting, providing support and guidance
Team Trainer
Wendy's
06.2022 - 04.2025
- Providing friendly service to customers dining in and in the drive-thru
- Set positive examples for new team members by providing high-quality, efficient service
- Preparing food in a timely manner while adhering to proper sanitation procedures
- Demonstrating strong multitasking abilities, handling orders and overseeing kitchen staff
- Processing cash payments accurately
- Maintaining cleanliness throughout restaurant
Retail Sales Associate
Michael's Arts & Crafts Store
10.2023 - 11.2024
- Promoting rewards program and store credit card applications while processing transactions
- Stocking merchandise, arranging seasonal displays, maintaining store cleanliness
- Unloading weekly trucks
- Opening + closing procedures
- Assisting customers with product selection
- Providing friendly service to customers in person and over the phone
- Preparing online pickup orders
Education
High School Diploma -
Spruce Creek High School
Skills
- Exceptional customer service
- Performance monitoring
- Efficient multitasking
- Conflict resolution
- ServSafe compliance
- Suggestive selling
Certification
- Certified Food Safety Manager, NRFSP - [2024-2029]
Timeline
Barista
Starbucks
04.2025 - Current
Retail Sales Associate
Michael's Arts & Crafts Store
10.2023 - 11.2024
Team Trainer
Wendy's
06.2022 - 04.2025
High School Diploma -
Spruce Creek High School