Denise Partlow
Warner Robins,GA
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
27
27
years of professional experience
Work History
Tutor, Special Needs Students
Our Homeschooling
San Antonio, TX
07.2018 - Current
- Built student self-confidence by working through stages of study concepts and using positive reinforcement techniques.
- Created engaging learning materials and exercises to facilitate understanding and retention.
- Maintained up-to-date knowledge of curriculum changes and educational practices to provide current and effective tutoring.
- Graded assignments and exams in a timely and fair manner.
Owner
H & D Construction
Helotes , TX
09.1997 - 02.2018
- Maintained relationships with existing clients by providing superior customer service.
- Created marketing campaigns to attract new customers.
- Employed and managed vendors by negotiating deliverables, cost and expected quality.
- Oversaw budgeting and financial management.
- Assisted with customer requests and answered questions to improve satisfaction.
Food Specialist
La Petite Academy Inc.
San Antonio, TX
05.2015 - 09.2016
- Ordered food supplies, equipment and other necessary items to ensure adequate stock levels were maintained.
- Prepared variety of foods according to exact instructions and recipe specifications.
Spa Manager
Amatsu
San Antonio, TX
09.2012 - 04.2015
- Assisted in developing marketing strategies for increasing revenue from existing clients as well as attracting new business.
- Ensured compliance with local health codes governing spas by staying up-to-date on industry best practices.
- Performed administrative duties such as budgeting, financial reporting, payroll processing, client tracking and billing systems.
- Guided new members on tours of spa facility and clearly explained available services, resulting in influx in new patrons.
- Implemented effective inventory management systems for tracking stock levels and ordering supplies when necessary.
Call Center Supervisor
West Communications
San Antonio, TX
01.2009 - 09.2012
- Supported sales team members to drive growth and development.
- Facilitated communication between team members to foster a positive work environment.
- Collaborated with other departments to streamline processes and improve service delivery.
- Assigned tasks to agents based on their skillset and availability.
- Reviewed daily reports on call volume, sales, abandoned calls and other statistics.
Education
High School Diploma -
John Marshall
San Antonio, TX05-1985
Bachelor of Science - Marketing
University of Phoenix
Tempe, AZSkills
- Verbal and written communication
- Payroll and budgeting
- Event coordination
- Team player with a positive attitude
- Data entry
- Customer service
Timeline
Tutor, Special Needs Students
Our Homeschooling
07.2018 - Current
Food Specialist
La Petite Academy Inc.
05.2015 - 09.2016
Spa Manager
Amatsu
09.2012 - 04.2015
Call Center Supervisor
West Communications
01.2009 - 09.2012
Owner
H & D Construction
09.1997 - 02.2018
High School Diploma -
John Marshall
Bachelor of Science - Marketing
University of Phoenix
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