Professional Summary
Overview
Work History
Education
Skills
Timeline

Natalya Petrenko

Crate and Barrel
Cleveland,OH
28
years of professional experience

With over 20 plus years in the customer service industry my goal has always been to ensure that customers walked away with a very positive experience with how i treated them. I always strive to help the companies grow their business with exceptional service and sales performance.

Work History

Sales Associate- Designer

5 Years 1 Month
Crate and Barrel | 07.2021 - Current
  • Provided exceptional customer service, ensuring a positive shopping experience for all clients.
  • Increased customer loyalty with personalized shopping experiences and attentive service.
  • Educated customers on product features, fostering informed purchasing decisions and loyalty.
  • Streamlined checkout processes, minimizing wait times and improving transaction accuracy.
  • Trained new associates in sales techniques and store policies to ensure consistent service quality.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Lead Nail Technician

17 Years 6 Months
Dino Palmieri Salon-Spa | 09.2001 - 03.2019
  • Developed customized nail treatment plans based on client preferences and needs.
  • Supervised nail care services, ensuring adherence to safety and sanitation standards.
  • Implemented inventory management systems, optimizing product usage and reducing waste.
  • Developed creative nail art designs, drawing in new customers and establishing loyal a loyal clientele base.

Sales Associate

2 Years 9 Months
Nordstrom | 12.1998 - 09.2001
  • Delivered exceptional customer service, enhancing client satisfaction and loyalty.
  • Assisted in inventory management, ensuring accurate stock levels and product availability.
  • Executed visual merchandising strategies to optimize product displays and drive sales.
  • Collaborated with team members to streamline sales processes and improve operational efficiency.

Education

No Degree - Permanent Makeup Artist

Empire Beauty Studio | Beachwood, OH | 09-2022

Permanent Makeup Artist Certificate

No Degree - Managing Manicurist

Inner State Beauty School | Cleveland, OH | 07-2021

Managing Manicurist Certificate

No Degree - Tattoo Artist

Mona Lisa'sPermanent Makeup & Training Center | Hamilton, Oh | 06-2014

Micro dermal pigmentation techniques certificate.

Eyeliner, lipliner, and eyebrow hair simulation certificate.

Dry needling certificate.

Tattoo removal certificate.

Bachelor of Science - Economics

Tashkent University | Tashkent, Uzbekistan | 06-1980

Bachelor diploma in economics.

Skills

Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Multi-tasking strength
Sales expertise
Payment processing
Friendly and outgoing
Positive and professional

Timeline

Sales Associate- Designer

Crate and Barrel
07.2021 - CurrentRead More

Lead Nail Technician

Dino Palmieri Salon-Spa
09.2001 - 03.2019Read More

Sales Associate

Nordstrom
12.1998 - 09.2001Read More

Empire Beauty Studio

No Degree from Permanent Makeup Artist
Read More

Inner State Beauty School

No Degree from Managing Manicurist
Read More

Mona Lisa'sPermanent Makeup & Training Center

No Degree from Tattoo Artist
Read More

Tashkent University

Bachelor of Science from Economics
Read More
Natalya Petrenko