Natalya Podlinev
Nomad SA Enterprises
SPRINGFIELD,MO
Work History
Housekeeping Supervisor
1 Year- Trained new housekeeping staff on cleaning procedures, safety practices, and equipment use.
- Supervised daily housekeeping tasks, ensuring rooms and common areas met cleanliness standards.
- Coordinated staff assignments to maintain efficient coverage across shifts and service areas.
- Inspected completed work for quality, consistency, and compliance with sanitation requirements.
- Monitored inventory of cleaning supplies and requested replenishment to prevent service delays.
- Resolved guest housekeeping concerns promptly to support positive service experiences.
- Enforced safety protocols and proper handling of chemicals throughout housekeeping operations.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to the maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Scheduled deep-cleaning tasks and prioritized work based on occupancy and operational needs.
Production Assembler
2 Months- Assembled transportation components following work instructions, quality standards, and production schedules.
- Operated hand tools and power tools to complete accurate, consistent assembly tasks.
- Inspected finished parts for defects, ensuring compliance with specifications and customer requirements.
- Maintained clean, organized workstations to support safe and efficient production flow.
Credentialing Specialist
3 Months- Verified provider licenses, certifications, and work history for credentialing compliance.
- Updated credentialing database with accurate provider information and status changes.
- Reviewed applicant files for missing documents, expirations, and submission errors.
- Coordinated follow-up requests with nurses and internal teams for pending requirements.
Front Desk Receptionist
2 Months- Greeted guests promptly and completed check-in and check-out procedures with accuracy.
- Managed reservations, updated bookings, and confirmed guest details in scheduling systems.
- Answered multi-line phone calls and routed inquiries to appropriate lodge departments.
- Resolved guest concerns professionally and coordinated timely service recovery.
Front Desk Night Auditor
2 Years 8 Months- Processed guest check-ins and check-outs with efficient service and verified payment details.
- Resolved late-night guest inquiries, complaints, and service requests with professionalism.
- Prepared daily audit reports, balancing transactions across front desk and property systems.
- Reconciled nightly folios, cash drawers, and shift reports to maintain accurate accounting records.
Education
High School Diploma
High School Diploma
Skills
Customer service-focused
Guest relations
Multitasking
Excellent communication
Multitasking Abilities
Flexible and adaptable
Calm under pressure
Computer skills
Housekeeping management
Sanitation protocols
Staff training techniques
Accessibility standards
Cleaning equipment proficiency
Certification
PCA - Personal Care Aide
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Ukrainian
Full Professional
Timeline
Housekeeping Supervisor
Nomad SA Enterprises
09.2022 - 09.2023Read More
Production Assembler
Adecco Transportation
06.2022 - 08.2022Read More
Credentialing Specialist
SNAP Nurse GA
03.2022 - 06.2022Read More
Front Desk Receptionist
Big Cedar Angler's Lodge
11.2021 - 01.2022Read More
Front Desk Night Auditor
Holiday Inn Express Hotel Suites
07.2018 - 03.2021Read More
High School Diploma
Read More
Marshall High School
High School Diploma
Read More
5
Years of experience
1
Certificate
To continue my professional career in an organization that offers growth opportunities where my skills in altruism, benevolence, and compassion are utilized for my employee and I growth.