- Rock Climbing
- Pilates
- Yoga
- Surfing
- Snowboarding
- Soccer
- Running
- Environmental Conservation Projects
- Personal Development and Self-Improvement
Natalya Van Etten
Esthetician
Las Vegas
Summary
Dedicated professional with a strong focus on delivering exceptional guest expediences. Skilled in providing effective treatments, promoting wellness, and recommending products to enhance results. Known for clear communication, reliability, and a collaborative approach. Committed to ensuring each guests feels relaxed, refreshed, and better than when they arrived. I take a lot of pride and joy in being an esthetician.
Overview
4
4
years of professional experience
8113
8113
years of post-secondary education
3
3
Languages
Work History
Esthetician
The Cliff Spa at Snowbird
05.2024 - 02.2025
- Provided consistent, professional skincare, waxing, and body treatments in accordance with spa protocols.
- Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
- Performed preparation work for the day prior to spa opening, maintained a clean environment between guests, restocked linens, towels, products and supplies at the end of the day.
- Maintained and adhered to cleaning and sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Enhanced spa revenue through upselling additional services and retail products during consultations.
- Conducted thorough consultations for contraindications and specific concerns, ensuring guests needs were met.
- Educated guests on treatments, spa offerings, spa facilities, and products for continued care.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Ensured and upheld Snowbird Resort core values.
- Boosted spa revenue by introducing enhancements, and collaborated with the spa director to incorporate new techniques.
Lead Spa Attendant
Pendry Park City Spa
12.2023 - 06.2024
- Managed front desk by answering phones, scheduling appointments, and greeting guests.
- Monitored inventory levels of products used within spa and assisted with ordering.
- Attended regular staff meetings to discuss ways of improving services or addressing concerns within spa environment.
- Partnered with staff and management on plans for VIPs, groups, and special requests.
- Carried out regular walk throughs of entire spa to verify cleanliness, working facilities and adequate stock levels of guest amenities and linens.
- Supported fitness center activities by cleaning machines, replenishing bottled water, replacing hand towels, and refilling spa water.
- Addressed customer concerns promptly and professionally, resolving issues in a timely manner to preserve client satisfaction.
- Trained new spa attendants to ensure consistent quality of service and adherence Forbes service standards.
Aesthetician
Park MGM Spa & Salon
07.2022 - 12.2023
- Provided consistent, professional skincare, hydrafacials, waxing, and body treatments in accordance with spa protocols.
- Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
- Performed preparation work for the day prior to spa opening, maintained a clean environment between guests, restocked linens, towels, products and supplies at the end of the day.
- Maintained and adhered to cleaning and sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Enhanced spa revenue through upselling services, enhancements, and retail products during consultations.
- Conducted thorough consultations to determine contraindications, areas of focus or concern, to ensure guests needs were met.
- Educated guests on treatments, spa offerings, spa facilities, and products for continued care.
- Provided excellent SHOW service standards, and addressed client concerns promptly and professionally to ensure satisfaction.
- Ensured spa cleanliness and operation, communicated with front desk with any facility issues.
Licensed Medical Aesthetician
Las Vegas Perfection Medical Spa
12.2021 - 06.2022
- Conducted thorough skin analysis to determine contraindications and concerns to provide appropriate treatments for clients.
- Educated clients on proper skincare routines, leading to improved long-term results and overall wellbeing.
- Designed promotional materials and marketing campaigns that attracted new clientele while maintaining existing customer loyalty.
- Maintained detailed client records to monitor progress and personalize future sessions.
- Maintained a clean, hygienic, and safe environment for clients by adhering to strict sanitation guidelines and protocol.
- Provided hair removal services using waxing techniques or laser treatments.
- Provided advanced facials, microdermabrasion, PRP facials, hydrafacials, chemical peels, and laser skin rejuvenation.
- Increased client retention rate by consistently delivering exceptional customer service and follow-up care.
- Managed inventory effectively, reducing waste while ensuring adequate stock levels were maintained at all times.
Lash Artist
WINK Lash Studio
08.2021 - 11.2021
- Assessed health of clients' natural lashes, recommending appropriate extension types based on individual needs
- Demonstrated strong attention to detail when applying individual lash extensions for customized looks
- Conducted thorough consultations with clients to determine their desired lash styles and specifications
- Showcased excellent interpersonal skills when interacting with diverse clientele throughout day
- Kept client records, noting services provided, and individual preferences
- Actively listened to client feedback during appointments and made adjustments as needed for satisfaction
- Maintained proper sanitation, sterilization, and safety procedures to ensure a safe and healthy environment for both clients and staff.
- Expanded clientele base with excellent customer service and consistent referrals from satisfied clients.
- Upsold additional services such as lash lifts, tinting, and brow shaping, boosting overall revenue for the salon.
Esthetician
Blush Beauty Spa
03.2021 - 08.2021
- Provided facial treatments, lash extensions, tinting services, and lash lifts.
- Provided facial and body waxing treatments.
- Conducted thorough consultations with clients to understand their concerns, contraindications, preferences, and expectations prior to service.
- Cleaned and sterilized equipment and working areas.
- Collaborated with team members to maintain positive work environment focused on excellent customer service.
- Enhanced relaxation and stress relief with integration of aromatherapy techniques during sessions.
- Educated guests on current promotions, events and services within store or salon.
- Resolved customer complaints and facilitated conflict resolutions.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
Education
Bachelor of Science - Environmental Sciences
College of Southern Nevada
Las Vegas, NV 05.2001 - 05.2025
Master Aesthetics Program - Aesthetics
National Institute of Medical Aesthetics
South Jordan, UT08-2024
Advanced Esthetician - Advanced Laser Course
Advanced Aesthetics Med Spa
Las Vegas, NV10-2023
Esthetician Program - Esthetics
Austin Kade Academy
Idaho Falls, ID04-2021
High School Diploma -
Highland High School
Pocatello, ID05-2018
Skills
- Compassionate
- Excellent customer service (Forbes)
- Resilient
- Dedicated
- Hardworking
- Guest services expertise
- Attention to detail
- Sales expertise
- Facial massage techniques
- Excellent team player
- Nevada licensed advanced esthetician
- Hydrafacial certified
- 2-3 years of resort spa experience
Interests
Timeline
Esthetician
The Cliff Spa at Snowbird
05.2024 - 02.2025
Lead Spa Attendant
Pendry Park City Spa
12.2023 - 06.2024
Aesthetician
Park MGM Spa & Salon
07.2022 - 12.2023
Licensed Medical Aesthetician
Las Vegas Perfection Medical Spa
12.2021 - 06.2022
Lash Artist
WINK Lash Studio
08.2021 - 11.2021
Esthetician
Blush Beauty Spa
03.2021 - 08.2021
Bachelor of Science - Environmental Sciences
College of Southern Nevada
05.2001 - 05.2025
Master Aesthetics Program - Aesthetics
National Institute of Medical Aesthetics
Advanced Esthetician - Advanced Laser Course
Advanced Aesthetics Med Spa
Esthetician Program - Esthetics
Austin Kade Academy
High School Diploma -
Highland High School
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