Nataly Johanna Rodriguez Roa
Summary
I stand out for being disciplined, proactive and agile in finding solutions, I adapt to any work environment and I enjoy learning new tasks, I like working in groups and it is easy for me to follow instructions and meet objectives.
Overview
17
17
years of professional experience
Work History
Collections Analyst
Bank Coomeva
09.2014 - 06.2024
- Implemented process improvements that increased efficiency within the collections department.
- Enhanced client relationships through professional communication and negotiated settlements in difficult situations.
Financial Advisor
Citi Bank
06.2007 - 06.2014
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
Education
Business Administrator - Business And Economy
Universidad Politécnico Grancolombiano
Bogotá Colombia03-2018
Skills
- Professionalism and ethics
- Account reconciliation
- Debt recovery expertise
- Credit management
- Portfolio management experience
- Goals and performance
Languages
Spanish
Native or Bilingual
English
Elementary
Timeline
Collections Analyst
Bank Coomeva
09.2014 - 06.2024
Financial Advisor
Citi Bank
06.2007 - 06.2014
Business Administrator - Business And Economy
Universidad Politécnico Grancolombiano
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