Nataly Gomez
Source Family Chiropractic
ORLANDO,FL
1
Language
1
Certification
16
years of professional experience
Detail-oriented professional with over four years of experience in office management and administrative support. Adept at optimizing clinic operations through effective scheduling and bilingual communication, ensuring a seamless patient experience. High level in clinical operations front and back office.
Work History
Office Manager
5 Months- Coordinated patient scheduling to optimize clinic workflow and enhance patient experience.
- Supported billing processes by verifying insurance information and processing payments.
- Assisted in maintaining electronic health records for accuracy and compliance.
- Managed office supplies inventory to ensure availability and minimize disruptions.
- Implemented filing systems for improved document retrieval and organization.
- Resolved patient inquiries promptly, fostering a positive clinic environment.
- Organized office communications to facilitate efficient team collaboration.
Certified Nursing Assistant
2 Years 11 Months- Monitored vital signs.glocuse levels and reported changes to nursing staff promptly.
- Collaborated with healthcare team to develop individualized care plans for residents.
- Provided support in administering medications according to prescribed schedules.
- Assisted in daily patient care activities, ensuring comfort and wellbeing.
- Implemented infection control protocols to maintain a safe environment for patient and staff
Office Manager
4 Years 7 Months- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Trained new staff on office protocols and software usage for seamless integration.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Medical Assistant
5 Years 8 Months- Administered medications and performed basic clinical tasks under physician supervision, enhancing patient care quality.
- Monitored patient vital signs, documenting changes for medical staff to ensure timely interventions.
- Coordinated scheduling of patient appointments, optimizing clinic workflow and reducing wait times.
- Assisted in patient intake procedures, ensuring accurate documentation and data entry.
- Developed and implemented efficient office protocols, improving communication between healthcare providers and patients.
- Trained new staff on administrative processes and best practices, fostering a knowledgeable team environment.
- Led quality improvement initiatives to enhance patient satisfaction scores through feedback analysis and action plans.
Hospice Certified Nursing Assistant
5 Years- Collaborated with interdisciplinary teams to develop and implement individualized care strategies for hospice patients.
- Monitored vital signs and reported changes to healthcare team, facilitating timely interventions for patient needs.
- Provided compassionate personal care to patients, enhancing comfort and dignity in end-of-life situations.
- Assisted nursing staff with daily routines, ensuring adherence to patient care plans and safety protocols.
Education
High School Diploma
Medical Assistant
Certified Nursing Assistant - Course Completion
Skills
Office management
Office administration
Scheduling coordination
Administrative support
Bilingual (English and Spanish)
Financial record management
Office communication management
Employee supervision
Scheduling management
Supply chain coordination
Customer service
Staff oversight
Mail handling
Certification
CNA- Certified Nursing Assistant
BLS/CPR- Basic Life Support
RBT-Registered Behavioral Tech
Languages
Spanish
Professional Working
Timeline
Office Manager
Source Family Chiropractic
03.2026 - CurrentRead More
Certified Nursing Assistant
Solaris HealthCare
12.2022 - 11.2025Read More
Office Manager
Mindful Behavioral Healthcare
05.2018 - 12.2022Read More
Medical Assistant
Mindful Behavioral Healthcare
09.2016 - 05.2022Read More
Hospice Certified Nursing Assistant
Vitas Hospice Healthcare
01.2011 - 01.2016Read More
Poinciana High School
High School Diploma
Read More
Florida Technical College
Medical Assistant
Read More
Professional Academy of Health
Certified Nursing Assistant from Course Completion
Read More