Nataniel Figueroa
Sanford,FL
Summary
Achieved exceptional customer satisfaction at Lincoln by mastering automotive detailing and customer service, enhancing vehicle presentation under tight deadlines. Skilled in interior and exterior cleaning, and inventory control, I consistently exceeded expectations, contributing to increased client retention rates at Walmart. Demonstrated meticulous attention to detail and efficient cash handling as a bartender, ensuring operational excellence.
Overview
3
3
years of professional experience
Work History
Detailer
Lincoln
2023.09 - Current
- Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
- Washed cars and trucks daily for auto dealership.
- Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
- Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
Customer Service
Walmart
2022.08 - 2023.01
- Provided excellent customer service, resolving complaints promptly and professionally.
- Implemented and developed customer service training processes.
- Verified patients had positive experience by providing exemplary customer service.
- Provided exceptional customer service, resulting in increased client retention rates.
Bartender
Zona RD
2021.06 - 2022.06
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
High School Diploma -
Esc Metropolitana Miguel Such
Rio Piedra05.2020
Skills
- Customer Service
- Safety Procedures
- Automotive detailing
- Interior Detailing
- Interior and exterior cleaning
- Pressure Washing
- Inventory Control
Languages
English
Professional Working
Timeline
Detailer
Lincoln
2023.09 - Current
Customer Service
Walmart
2022.08 - 2023.01
Bartender
Zona RD
2021.06 - 2022.06
High School Diploma -
Esc Metropolitana Miguel Such
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