Summary
Overview
Work History
Education
Skills
Timeline
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Natanya Huggins

Okeechobee

Summary

Manager with a proven track record at Okeechobee Fish Company, excelling in customer service and communication with customers. Dependable work with expertise in quickbooks and microsoft word as well in money handling. Great leadership with training and running business operations.

Overview

8
8
years of professional experience

Work History

Manager/Cook Manager

Okeechobee Fish Company
02.2018 - Current
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Improved safety procedures to create safe working conditions for workers.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Shift Manager

Little Ceasers
08.2017 - 02.2018
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
  • coordinated the schedule for staff members.


Education

High School Diploma -

Okeechobee High School
Okeechobee, FL
05-2017

Skills

  • Customer service
  • Decision-making
  • Staff training and development
  • Sales management
  • Coaching and mentoring
  • Computer skills
  • Problem resolution
  • Multitasking
  • Problem-solving
  • Schedule management
  • Money handling
  • Data entry
  • Quickbooks/Microsoft word/Exel

Timeline

Manager/Cook Manager

Okeechobee Fish Company
02.2018 - Current

Shift Manager

Little Ceasers
08.2017 - 02.2018

High School Diploma -

Okeechobee High School