Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natasha Agee

Meridian,ID

Summary

Recovery support staff member with over 15 years of experience in customer service, inventory control, and manufacturing. Demonstrates strong organizational skills and a positive attitude, with a proven ability to collaborate within teams and adapt to new responsibilities. Expertise in team leadership and operational management, driving collaboration and delivering results. Recognized for reliability, effective communication, and creating a productive work environment.

Overview

17
17
years of professional experience

Work History

Recovery Support Staff

Moonlight Mountain Recovery
06.2024 - Current
  • Developed trusting relationships with clients by maintaining a non-judgmental atmosphere while emphasizing personal accountability.
  • Enhanced patient engagement and motivation through empathetic communication and rapport-building techniques.
  • Maintained compliance with state licensing requirements and professional ethical guidelines as an Addiction Recovery Technician.

Warehouse Worker

Commercial Tire
11.2023 - 06.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.

Inventory Control Specialist

Western Trailers
07.2023 - 11.2023
  • Conducted periodic cycle counts to verify inventory accuracy, identifying discrepancies early on to mitigate potential issues.
  • Used equipment like forklifts and pallet jacks to move inventory.

Inventory Control Team Lead

Wester Power Sports
06.2020 - 04.2023
  • Improved inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Evaluated the effectiveness of existing inventory management processes and recommended improvements where necessary.
  • Fostered a positive team culture that emphasized collaboration, continuous learning, and dedication to excellence in inventory control operations.

Supervisor

Idaho Pizza Co
03.2018 - 04.2020
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Self Reliance Specialist

Idaho Dept. Of Health and Welfare
03.2013 - 07.2015
  • Completed in-depth eligibility interviews for Food Stamps, Medicaid, TAFI, and cash assistance programs provided by the state
  • Explained policy and procedure in depth for all programs

Lead Energy Assistance Advocate/Case Manager Supervisor

El-Ada Community Action Agency
10.2008 - 10.2012
  • Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
  • Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.
  • Assisted with applications and collected required paperwork to help individuals register for supportive services.

Education

Training program - Addiction Studies

Treasure Valley Community College
Ontario, OR
07.2011

Skills

  • Teamwork and collaboration
  • Time management
  • Reliability
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • CPR/AED

Timeline

Recovery Support Staff

Moonlight Mountain Recovery
06.2024 - Current

Warehouse Worker

Commercial Tire
11.2023 - 06.2024

Inventory Control Specialist

Western Trailers
07.2023 - 11.2023

Inventory Control Team Lead

Wester Power Sports
06.2020 - 04.2023

Supervisor

Idaho Pizza Co
03.2018 - 04.2020

Self Reliance Specialist

Idaho Dept. Of Health and Welfare
03.2013 - 07.2015

Lead Energy Assistance Advocate/Case Manager Supervisor

El-Ada Community Action Agency
10.2008 - 10.2012

Training program - Addiction Studies

Treasure Valley Community College

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Natasha Agee