Keturah Smalls
New York,NY
Summary
Highly motivated, hardworking individual seeking opportunities for growth and development in learning and to exceed skills in Social Services. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Motor Vehicle Representative
NYS Department Of Motor Vehicles
10.2018 - Current
- Operated specialized photographic equipment to obtain photographs for drivers' licenses or photo identification cards.
- Conducted exams and tests, graded responses and accurately determined licensing approvals and data verification.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Updated operational records or licensing information using computer terminals.
- Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
- Performed routine data entry and document management.
- Conducted exams and tests, graded responses and accurately determined licensing approvals and data verification
Group Leader
Scan
01.2016 - 05.2017
- Plan and facilitate core programming to advance physical, social, emotional, and intellectual development of children.
- Work collaboratively with peers, share program-related information and share in collective tasks.
- Encourage creativity and intellectual curiosity by building on student's interests and talents.
- Follow licensing regulations/standards, such as reporting child incidents and proper health and hygiene procedures.
- Continuously evaluating location, including outside play areas to maintain safe environment,
- Providing caring family-oriented environment where positive staff, child, and parent relationships are fostered.
Assistant Teacher
Northside Center For Child Development
07.2013 - 12.2015
- Social Services Intern, scheduled and conducted intake of new students.
- Organized student files and processed enrollment forms
- Maintained accurate student immunization records.
- Conduct outreach to parents at group meetings to provide additional services or community resources.
- Observed, participated and engage in activities with children ages 0-6, that has parents that are deployed with presenting issues such as depression, separation anxiety, or behavioral inconsistencies.
- Collaborated with faculty to evaluate existing programs and design surveys and conduct focus groups to improve and increase attendance and participation.
- Provided coaching, guidance and support in classrooms
Education
Associate of Arts - Social Science
Borough of Manhattan Community College of The City University of New York
New York, NY05.2018
American Heart Association
2017
Skills
- Customer Service Process Improvement
- Reading Comprehension
- Verifying Eligibility
- Creative problem solving
- Money handling
- Policy analysis
- Data verification
- Researching skills
- Complaint resolution
- Administrative support
Timeline
Motor Vehicle Representative
NYS Department Of Motor Vehicles
10.2018 - Current
Group Leader
Scan
01.2016 - 05.2017
Assistant Teacher
Northside Center For Child Development
07.2013 - 12.2015
Associate of Arts - Social Science
Borough of Manhattan Community College of The City University of New York
American Heart Association
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