Natasha Austin
Grand Rapids,MI
Summary
My name is Natasha austin. I am interested in human resources and job recruitment as a professional career path. I have a demonstrated background of working In professional settings for 10 years. I am currently a student a Ferris State University finishing my bachelor degree in Intergrative studies. I am confident that I can be an asset due to my interpersonal communication skills and my willingness to keep constantly growing and accepting new challenges.
Overview
11
11
years of professional experience
Work History
HR Coordinator
Tech Defenders
03.2024 - Current
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
Civil Clerk
Kent County
07.2023 - 11.2023
- Improved communication between parties by promptly responding to inquiries from attorneys, litigants, and the public.
- Expedited services for clients by accurately processing fee payments and issuing receipts promptly.
- Provided exceptional customer service when assisting visitors at the front counter, handling inquiries with tact and professionalism.
- Contributed to a professional courthouse environment by maintaining orderly files and workspaces for staff use.
Job Recruiter
Workbox Staffing
10.2021 - 07.2023
- Utilized advanced recruiting tools, including applicant tracking systems and social media platforms, to streamline the hiring process.
- Consistently exceeded performance targets related to time-to-fill, candidate quality, client satisfaction, and revenue generation.
- Increased candidate placements by developing strong relationships with clients and understanding their unique hiring needs.
- Collaborated closely with hiring managers to understand specific position requirements and establish effective search criteria.
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Branch Banker Associate
PNC Bank
03.2016 - 07.2021
- Collected cash and checks for deposit or processed withdrawals by examining checks for endorsements, verifying amounts, inputting into computer systems and printing receipts.
- Counted currency, coins and checks in cash drawer, night depository and ATM.
- Presented products and services to customers using in-depth knowledge to answer questions.
- Assisted customers with account opening procedures as well as ongoing maintenance requests such as address changes or periodic account reconciliations.
Sales Associate
Sears
06.2014 - 04.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Merchandise Associate
J C Pennys
09.2013 - 01.2014
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Used pallet jacks to move and position merchandise.
Education
Associate - General Studies
Grand Rapids Community College
Grand Rapids, MI05.2014
High School - High School Diploma
Ottawa Hills High School
Grand Rapids, MI06.2009
Skills
- Excel Functions
- Attention to Detail
- Documentation
- Team Collaboration
Timeline
HR Coordinator
Tech Defenders
03.2024 - Current
Civil Clerk
Kent County
07.2023 - 11.2023
Job Recruiter
Workbox Staffing
10.2021 - 07.2023
Branch Banker Associate
PNC Bank
03.2016 - 07.2021
Sales Associate
Sears
06.2014 - 04.2015
Merchandise Associate
J C Pennys
09.2013 - 01.2014
Associate - General Studies
Grand Rapids Community College
High School - High School Diploma
Ottawa Hills High School