Natasha Barrett
Sanford,NC
Summary
Dynamic professional with a robust background in customer service and safety compliance, demonstrated through roles at Skill Creations and Boys and Girls Club of Lee County. Excelled in managing operations, enhancing customer relations, and leading teams to improve service standards. Skilled in developing cost-effective policies and fostering supportive learning environments, achieving significant improvements in client and student outcomes.
Overview
19
19
years of professional experience
Work History
DSP Worker
Skill Creations
Sanford, NC
11.2023 - 10.2024
- To provide care and aid to the clients.
- Make sure that the clients had their meals and ensured that the clients bathe.
- Provided clients with programming techniques to help with their daily living.
Cafeteria Manager
Mina Charter School
Sanford, NC
05.2021 - 12.2023
- Managed daily operations of cafeteria, including customer service, food preparation and inventory management.
- Developed and implemented policies to ensure cost-effective operation of cafeteria.
- Trained and supervised cafeteria staff on proper food handling techniques, safety procedures and customer service standards.
School Custodian
Lee County Schools
Sanford, NC
04.2019 - 05.2021
- Cleaned and sanitized all classrooms, restrooms, hallways and other common areas in the school.
- Maintained janitorial supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
- Swept, mopped and vacuumed floors, stairs and carpets on a daily basis.
Cafeteria Worker
Lee County Schools
Sanford, NC
08.2014 - 03.2019
- Assisted in the preparation of food items, such as sandwiches, salads, and desserts.
- Cleaned and sanitized kitchen equipment, counters, and surfaces to maintain a safe working environment.
- Stocked shelves with necessary supplies for cafeteria operations.
Front Desk Receptionist
Boys and Girls Club of Lee County
Sanford, NC
08.2009 - 09.2014
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Lead Teacher
Boys and Girls Club of Lee County
Sanford, NC
06.2005 - 09.2014
- Provided instructional guidance and mentorship to teachers in the development of lesson plans, instructional materials, and assessments.
- Developed and implemented strategies to improve student learning outcomes.
- Collaborated with other school staff to ensure that all students have access to a safe and supportive learning environment.
Education
Certificate - Direct Care Basis
Central Carolina Community College
Sanford, NC10-2005
Certificate - Pharmacy Tech
Central Carolina Community College
Sanford, NC08-2004
Associate Degree - Cosmetology
Central Carolina Community College
Sanford, NC04-2000
High School Diploma -
Lee County Senior High
1708 Nash St. Sanford NC 2733206-1998
Skills
- Customer Service
- Customer Relations
- Safety and compliance
Timeline
DSP Worker
Skill Creations
11.2023 - 10.2024
Cafeteria Manager
Mina Charter School
05.2021 - 12.2023
School Custodian
Lee County Schools
04.2019 - 05.2021
Cafeteria Worker
Lee County Schools
08.2014 - 03.2019
Front Desk Receptionist
Boys and Girls Club of Lee County
08.2009 - 09.2014
Lead Teacher
Boys and Girls Club of Lee County
06.2005 - 09.2014
Certificate - Direct Care Basis
Central Carolina Community College
Certificate - Pharmacy Tech
Central Carolina Community College
Associate Degree - Cosmetology
Central Carolina Community College
High School Diploma -
Lee County Senior High
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