Natasha Barton
Hopedale,MA
Summary
Highly motivated individual with strong people skills, attention to detail, problem-solving skills, and a solid retail background. Resourceful and forward-thinking with a hard-working, dedicated mindset. With over fifteen plus years of experience smoothly running stores and coaching employees.
Overview
25
25
years of professional experience
Work History
Product Development
Peachy Pendants
10.2019 - Current
- Works remotely and collaboratively with company owner.
- Product developer
- Fulfills and ships orders in a timely manner.
- Maintains and orders product inventory.
- Meets deadlines by proactively managing and streamlining processes.
Assistant Manager and Product Developer
All About You Boutique/Savvy Designs
08.2015 - 01.2018
- Managed all aspects of store operations.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Answered questions about store policies and concerns to support positive customer experiences.
- Completed routine store inventories.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Product developer for Savvy Designs.
- Fulfilled orders in a timely manner.
Store Manager
Hannoush Jewelers DBA Giftology
09.2012 - 05.2014
- Provided primary customer support in fast-paced environment.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Regularly exceeded daily sales goals.
- Boosted sales revenue by skillfully promoting merchandise options.
- Educated customers on promotions to enhance sales.
- Maintained organized, presentable merchandise to drive continuous sales.
- Established solid vendor representative relationships.
- Hired and trained staff on product knowledge and customer service skills in home location.
- Traveled to new store openings to hire, train, and provide visual merchandising strategies.
- Collaborative with management team throughout the northeast.
Store Manager
Hannoush Jewelers DBA Pandora
09.2008 - 10.2012
- Drove team success through shared vision and recognition of quality performance.
- Set effective store schedules based on forecasted customers levels, individual employee knowledge, and service requirements.
- Fostering relationships with company to communicate on problem-areas and work closely to resolve.
- Applied security and lost prevention training towards recognizing risks and reducing store theft.
- Trained and developed sales teams, associates in products, selling techniques and procedures.
- Maintained organized, presentable merchandise to drive continuous sales.
- Implemented upselling strategies for recommending accessories and complimentary purchases.
- Maintained daily inventory.
- Analyzed and processed returns, assisting customers with finding alternate merchandise to meet needs.
Assistant Store Manager
Hannoush Jewelers
06.1999 - 09.2008
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted team collaborationy by fostering healthy environments focused on mutual success.
- Managed inventory control, cash control and store opening and closing procedures.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Rotated merchandise and displays to feature new products and promotions.
- Completed all point of sale opening and closing procedures, including counting contents of cash register.
- Supervised guests at front counter, answering questions regarding products.
- Rotated stock to achieve optimum appeal.
Education
High School Diploma -
Bishop Stang High School
Dartmouth, Massachusetts06.1997
Skills
- Sales
- Team Leadership
- Staff Management
- Sales Training
- Product and Service Sales
- Problem-solving skills
- Relationship building
- Customer Service
- Merchandising
- Adaptability
- Product promotions
- Product Development
Timeline
Product Development
Peachy Pendants
10.2019 - Current
Assistant Manager and Product Developer
All About You Boutique/Savvy Designs
08.2015 - 01.2018
Store Manager
Hannoush Jewelers DBA Giftology
09.2012 - 05.2014
Store Manager
Hannoush Jewelers DBA Pandora
09.2008 - 10.2012
Assistant Store Manager
Hannoush Jewelers
06.1999 - 09.2008
High School Diploma -
Bishop Stang High School
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