Natasha Brown
Philadelphia,PA
Summary
Currently I am working in the field of a community health worker and have the desire to still work with families, by helping individuals get connected to better community resources. My added value of being able to develop strong connections between people and medical professionals, knowledge of community resources, mental health background, and working in a specialized care facility within a major hospital would be a benefit to the company and position for what i am hired for as it relates to health advocacy, patient, and family customer care, and helping individuals manage personal as well as healthcare choices. I am excellent in research, technical, and problem-solving skills. Detail oriented and able to learn new concepts quickly. I am very responsible. Highly-motivated employee with the desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I categorize my self as responsible and ready to apply education in the workplace, offers excellent technical abilities with software, ability to handle challenging work, and excellent time management skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Community Health Worker
St. Christopher's Hospital for Children, Erie Avenue
Philadelphia, PA
12.2023 - Current
- Offered emotional support during difficult times or stressful situations.
- Conducted home visits to assess the health needs of patients and their families.
- Returned calls, emails and faxes according to departmental policy.
- Collaborated with other healthcare providers to ensure continuity of care for patients.
- Produced and distributed brochures, flyers and packets covering infant mortality risk factors and chronic diseases.
- Provided assistance with completing forms related to public benefits programs.
- Advised on policy development and assisted in community program implementation.
- Participated in outreach activities such as health fairs or community events.
- Notified individuals regarding appointment follow-ups and referrals and provided transportation to appointments.
- Answered calls and interacted with community members to provide information on advocacy services.
- Provided case management services including crisis intervention, advocacy, and support for individuals experiencing homelessness or poverty.
- Coordinated transportation for clients to medical appointments or other necessary services.
- Provided information to access financial assistance, legal aid or housing.
Applied Behavior Analyst
Preparing adolescents and adults for every day lif
Downingtown, PA
11.2021 - 12.2022
- Implemented positive reinforcement procedures to increase desired behaviors while decreasing undesired behaviors.
- Identified and analyzed delays in student progression toward set goals and implemented, in collaboration with other team members, optimum changes to stimulate student success.
- Maintained accurate records documenting all treatments provided according to agency policies and procedures.
- Attended monthly trainings to continue education for excellent treatment quality and updated methods of practice.
- Attended IEP meetings to provide input regarding student progress related to behavioral goals.
- Designed visual supports to assist clients with communication needs and organizational skills.
- Developed individual courses of treatment for each patient by evaluating goals, mental health and practical conditions.
- Participated in clinical supervision meetings and professional development activities related to ABA interventions.
- Provided occupational, educational and other informational services to individuals to aid in making educational or vocational plans.
- Evaluated clients' interests, abilities and needs alongside clinical presentations to develop targeted treatment plans.
- Provided direct client care and group treatment while utilizing combinations of intensive teaching and natural environment training arrangements.
Lead House Parent
Devereux
West Chester, PA
05.2018 - 09.2021
- Organized weekly outings for the children such as trips to the park or movies.
- Conferred with medical personnel to understand backgrounds and needs of residents.
- Supervised children in the home, providing guidance and support as needed.
- Participated in training sessions related to new policies and procedures or safety protocols.
- Conducted regular rounds to keep residents and areas safe and secure.
- Chaperoned group-sponsored trips and social functions.
- Implemented behavior management techniques designed to help modify negative behaviors.
- Led weekly meetings to address resident concerns and educate on changes to policies and procedures.
- Established positive working relationships with community partners such as local schools or churches.
- Administered, coordinated or recommended disciplinary and corrective actions.
- Facilitated group activities aimed at teaching life skills or promoting healthy communication among residents.
- Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
- Counseled students in handling family, financial and educational problems.
- Served as a role model for children by demonstrating appropriate behaviors and attitudes.
- Provided crisis intervention services when needed and reported incidents according to protocol.
- Ensured that all paperwork relating to the house was completed accurately and on time.
- Collaborated with counselors to develop counseling programs that addressed student needs.
Residential Counselor
US Medical Staffing Inc.
Philadelphia, PA
06.2016 - 08.2018
- Compiled residents' daily activities and quantities of supplies used to prepare reports
- Conducted intakes of new clients and developed individualized treatment plans based on their needs.
- Created a safe environment that promotes self-expression, respect, trustworthiness, responsibility, empathy, and acceptance among residents.
- Made regular rounds to keep residents and areas safe and secure.
- Provided appropriate feedback and information to help residents succeed in program.
- Monitored client progress, documented observations, and reported changes in behavior to supervisors.
- Provided guidance and support to clients in need of assistance with daily living skills.
- Developed therapeutic relationships by providing emotional support and positive reinforcement to clients.
- Provided transportation for clients as needed to appointments or other activities outside the residence.
- Maintained accurate records of client information including medical histories, medications administered, counseling sessions attended.
- Accompanied and supervised students during meals.
- Supervised self-administration of medications for residents.
- Responded promptly to any emergency situations that may arise within the residence.
- Enforced rules and regulations for smooth and orderly operation of residential programs.
- Assisted with crisis intervention services when needed.
- Performed regular room checks for cleanliness standards as well as security purposes.
- Developed and deepened relationships with residents and fellow staff.
Personal Care Assistant
Wordsworth Academy
Fort Washington, PA
05.2015 - 05.2017
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
- Supported bathing, dressing and personal care needs.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Recorded client status progress and challenges in logbooks and reports.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Completed scheduled patient check-ins and progress reports for clients.
- Maintained accurate records of client care activities on computerized systems for charting purposes.
- Followed safe lifting and transferring techniques to transport residents.
- Participated in recreational activities with clients such as reading books, playing cards or board games.
- Educated family members about proper techniques for caring for the client at home.
- Assisted with meal planning to meet nutritional plans.
- Reported concerns to nurse supervisor to promote optimal care.
- Improved patient outlook and daily living through compassionate care.
- Collaborated with interdisciplinary team members regarding plan of care for each client.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Education
High School Diploma -
King Martin Luther High School
Philadelphia, PA06-2010
Some College (No Degree) - Psychology
Delaware County Community College
Media, PASome College (No Degree) - Psychology
Wilmington University
New Castle, DESkills
- Report Preparation
- Organized and Detail-Oriented
- Microsoft Office Proficiency powerpoint
- Supervisory Experience
- Schedule Coordination
- Referral Coordination
- Service Coordination
- Resource Advocacy
- Training Skills
- Schedule Management
- Care Plan Development
- Maintaining Updated Records
- Case Needs Assessments
- Life Skills Instruction
- Client Transportation
- Client and Community Service
- Individual and Community Advocacy
- Risk Prevention Education
- CPR and First Aid
- Community Outreach
- Human Resources
- Developmental Disabilities experience
- Social Services
- Progress Monitoring
- Conducting Home Visits
- Work Planning and Organization
- Crisis intervention
- Autism experience
Affiliations
- Love to read different books to challenge my self.
- Free time i listen to music
- Talking walks and sitting by the water.
Accomplishments
- Recognizing and Reporting Child Abuse
- CPR First-Aid
- Autism Partnership foundation
- Acre Association of community rehabilitation education
Certification
- Drivers License
Timeline
Community Health Worker
St. Christopher's Hospital for Children, Erie Avenue
12.2023 - Current
Applied Behavior Analyst
Preparing adolescents and adults for every day lif
11.2021 - 12.2022
Lead House Parent
Devereux
05.2018 - 09.2021
Residential Counselor
US Medical Staffing Inc.
06.2016 - 08.2018
Personal Care Assistant
Wordsworth Academy
05.2015 - 05.2017
High School Diploma -
King Martin Luther High School
Some College (No Degree) - Psychology
Delaware County Community College
Some College (No Degree) - Psychology
Wilmington University