Natasha cossiah
19416 Via Del Mar ,Tampa Apt 104,FL
Summary
OBJECTIVE: To obtain a challenging position with a progressive stable company where I can utilize my skills and experience, into long-term employment.
Overview
21
21
years of professional experience
Work History
Stocker Associate and Online Order Filler
Walmart
Tampa, FL
12.2022 - Current
- Organized backroom areas, ensuring all items were properly stored and labeled.
- Assisted customers in locating products on the shelf or in the backroom.
- Performed inventory counts of merchandise on a regular basis.
- Assisted customers with online grocery orders, answering questions and providing helpful information.
- Provided customer support for technical issues related to the online ordering process.
- Created detailed product descriptions to help customers understand the features of each item.
Patient Access Representative GU Clinic
Moffitt Cancer Center
Tampa, FL
10.2019 - 09.2021
- Utilized customer service skills and detailed system knowledge to support hospital and clinic operations.
- Verified demographics and insurance information to register patients in computer system.
- Review documented instructions with patient to ensure they are properly prepared for schedule procedures,tests and/or appointments.
- Work collaboratively with team members as needed.
- Provide excellent service and attention to customers when face-to-face or through phone conversations.
- Applied HIPAA privacy and security regulations while handling patient information.
- Obtained necessary signatures for privacy laws and consent for treatment.
Patient Services / Insurance Assistant Supervisor
Quality Specialty Pharmacy
Tampa, Florida
10.2012 - 04.2019
- Provide caring support to patient /caregivers through the patient management program.
- Trained new team members and mentored each to promote productivity,accuracy and friendly service.
- Triage new referrals and prescriptions received into the pharmacy.
- Reviewing and verifying patients insurance coverage and benefit levels.
- Assist providers with prior authorization process.
- Assist providers to fulfill orders and special request.
- Answer inbound calls and make outbound calls for initial and refill prescription orders.
Medical Assistant Intern
St.Jude Medical Center
Brooklyn, NY
02.2011 - 04.2011
- Assisted 30-50 patients at an Internal Medicine Facility under the direct supervision of resident Chenna Reddy MD.
- Performed over 200 vein punctures procedures and 30-40 EKG procedures as well as PPD injections daily.
- Answered phone calls and scheduled appointments, welcomed patients and alerted doctors of arriving clients, accepted co-pay payments.
- Filed paperwork with a high degree of accuracy.
Assistant Manager
JJill
Glendale, New York
08.2011 - 06.2012
Co Manager
The Limited Brands
Brooklyn, NY
06.2008 - 05.2009
Co Manager
Ashley Stewart
Brooklyn, NY
11.2002 - 03.2008
- Drive profitable store sales; control store expenses to ensure profitability.
- Demonstrates a sense of ownership supervising the total store, making sound business decisions.
- Consistently execute company directives proficiently including floor-sets, window presentations, and POS updates.
- Protect company assets while monitoring company shrink programs.
- Lead by example providing excellent customer service at all times.
- Recruit, train, and develop talented associates to the organization.
Education
Medical Assistant
ALLEN SCHOOL
Jamaica, New York2011
Skills
- Task Prioritization
- Storage Management
Timeline
Stocker Associate and Online Order Filler
Walmart
12.2022 - Current
Patient Access Representative GU Clinic
Moffitt Cancer Center
10.2019 - 09.2021
Patient Services / Insurance Assistant Supervisor
Quality Specialty Pharmacy
10.2012 - 04.2019
Assistant Manager
JJill
08.2011 - 06.2012
Medical Assistant Intern
St.Jude Medical Center
02.2011 - 04.2011
Co Manager
The Limited Brands
06.2008 - 05.2009
Co Manager
Ashley Stewart
11.2002 - 03.2008
Medical Assistant
ALLEN SCHOOL