Summary
Overview
Work History
Education
Skills
Communication Skills
Leadership Experience
Certification
Timeline
background-images

NATASHA DAVIS

College Park,GA

Summary

Professional with substantial experience in medical field, skilled in venipuncture and specimen collection. Known for fostering teamwork and ensuring accurate, timely results. Adaptable to changing needs and able to maintain high standards in patient care and lab procedures. Strong communication skills and attention to detail are key strengths.

Healthcare professional prepared for role with extensive hands-on experience in phlebotomy, patient interactions, and specimen handling. Known for collaborating effectively with medical teams and delivering reliable results. Adaptable to changing clinical needs and committed to patient safety and comfort.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Phlebotomy Technician

Phleb on Wheels
11.2024 - 03.2025
  • Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Collected fluid or tissue samples by using appropriate collection procedures 30 times a week
  • Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.
  • Provided guidance and support to laboratory personnel.

Call Center Representative

AT&T/VXI
01.2023 - 08.2023
  • Greeted customers, provided information about products and services.
  • Demonstrated how to use new phone models and accessories To approximately 300 customers a day
  • Explained features of cell phones to potential buyers and answered questions.
  • Provided technical support to customers with existing devices and troubleshooted issues they were having.
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.

Picker/Warehouse Packer

Walmart Distribution
04.2021 - 01.2022
  • Received and processed customer orders for merchandise in a timely manner 200 orders a day
  • Verified accuracy of items picked, packed and shipped to customers.
  • Utilized RF scanners to scan products accurately and efficiently.
  • Worked fast to meet assigned daily picking quotas.
  • Pulled orders quickly to maintain demanding productivity goals.

GM Stocker

Walmart
04.2021 - 11.2021
  • Developed and implemented strategies to improve operational efficiency, customer satisfaction, and profitability.
  • Received and processed incoming shipments of merchandise.
  • Recorded quantity, type and value of materials or items received.
  • Stocked shelves with newly arrived products 400 a day
  • Delivered exceptional customer experiences through personalized service offerings tailored to individual preferences.

Call Center Representative

Modiv care
11.2020 - 02.2021
  • Adhered strictly to all applicable laws and regulations pertaining to customer privacy rights.
  • Developed effective working relationships with team members across multiple departments.
  • Developed and implemented detailed plans for introducing new products to physicians and other healthcare providers.
  • Processed incoming referrals for new patients, verifying insurance information and scheduling appointments accordingly. Around 50 customers per day
  • Created and maintained patient medical records, ensuring accuracy and compliance with regulations.
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.

Case Picker

Clorox Warehouse
02.2017 - 06.2018
  • Received and processed customer orders by hand-picking items from shelves.
  • Organized products on pallets in an efficient manner to ensure quick delivery times.
  • Accurately picked merchandise for customer orders using a voice pick system 200 a day

Picker/Packer Associate

DHL Supply Chain
01.2016 - 11.2016
  • Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers Around 500 orders
  • Maintained cleanliness of work area, equipment and supplies used in picking process.
  • Verified accuracy of picked items by comparing them against pick list.

Cashier/Morning Stocker

Family Dollar
02.2016 - 09.2016
  • Greeted customers 200 plus and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Education

Certification - Phlebotomy

Phlebotomy Training Specialists
Hapeville, GA
11.2024

Associate of Science -

Ultimate Medical Academy
Clearwater, FL
09.2018

High School Diploma -

Benjamin Banneker Highschool
College Park, GA
05.2014

Skills

  • Team collaboration
  • Strong written communication
  • Effective organizational skills
  • Capillary blood sampling expertise
  • Venipuncture
  • Patient preparation
  • Specimen labeling procedures

Communication Skills

My communication with my colleagues and boss are good. I have grown more mature with my communication. I'm always making sure that if a certain conversation did not end properly I will come to the second party and talk about the conversation and also get some type of clarity.

Leadership Experience

If leadership is something that has to be set up in to play then that's me. Being a leader can be sweet and also bittersweet. Instructing others on what to do is sometimes hard, but we have to overcome our fear, and do our position as a leader.

Certification


  • PT - Phlebotomy Technician

Timeline

Phlebotomy Technician

Phleb on Wheels
11.2024 - 03.2025

Call Center Representative

AT&T/VXI
01.2023 - 08.2023

Picker/Warehouse Packer

Walmart Distribution
04.2021 - 01.2022

GM Stocker

Walmart
04.2021 - 11.2021

Call Center Representative

Modiv care
11.2020 - 02.2021

Case Picker

Clorox Warehouse
02.2017 - 06.2018

Cashier/Morning Stocker

Family Dollar
02.2016 - 09.2016

Picker/Packer Associate

DHL Supply Chain
01.2016 - 11.2016

Associate of Science -

Ultimate Medical Academy

High School Diploma -

Benjamin Banneker Highschool

Certification - Phlebotomy

Phlebotomy Training Specialists

Similar Profiles

CREATE PROFILE
NATASHA DAVIS