Natasha Garcia
Sales Associate
1936 Palamoi St Pearl City,HI
Summary
College graduate with a Bachelor's degree in American History with a background in customer service and sales with great attention to detail and ability to learn new information quickly. Talented relationship-builder, problem solver, and leader. Enthusiastic about applying expertise toward an entry-level office position for implementation of an optimistic and customer-centered nature to provide administrative and technical support for the office team.
Overview
8
8
years of professional experience
8
8
years of post-secondary education
Work History
Video Conference Support Staff
The Hawaii State Senate
01.2024 - 05.2024
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Collaborated effectively within a team, working in pairs per hearing stream, and was part of an overall video conferencing team of eight.
- Communicated and coordinated with multiple departments within the Hawaii State Legislator and members of the public attending hearings remotely and in-person, ensuring a smooth and enjoyable video conference experience.
- Configured equipment to proper IP addresses, stream keys, and Zoom meeting links, verifying their functionality.
- Directed up to four live streams per day, ranging from a few minutes to over three hours in duration.
Front Desk Receptionist
Drybar/Aloha Blowouts LLC
03.2023 - 07.2023
- Answered multi-line phone system and transferred
callers to appropriate department or staff member. - Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Coordinated correspondence and scheduling between administration, employees and clients using Booker calendaring software and Google Suite software.
- Performed operational duties to run the retail store that included opening/closing, ensuring store security, overseeing safety and assisting with escalated customer issues.
- Ran end-of-day reports and batches and notified
management of necessary corrections and
resolutions.
Sales Associate
TJX Companies
06.2016 - 01.2023
- Trained and developed new sales team associates in products, selling techniques, and company procedures.
- Entered and retrieved information and data from various automated systems such as Kronos Time Management system, and the Fujitsu Transaction Solution POS system.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Collaborated with managers to provided customer feedback and recommended operational changes.
Education
Bachelor of Arts - American History
University of Hawaii - West Oahu
Kapolei, HI 08.2017 - 05.2022
Associate of Arts - Liberal Arts And General Studies
Leeward Community College
Pearl City, HI 08.2014 - 06.2017
Skills
Microsoft Office Skills
Training and Development
Project scope assessment
Research
Google Suite
Leadership
Public Speaking
Volunteer Experience
Linda Lingle U.S. Senate Campaign 2012
Campaign Volunteer July 2012- November 2012
- Participated in phone banking to local residents for Hawaii U.S. Senate candidate Linda Lingle.
- Assisted in campaign fundraisers, campaign events and advertisement for Primary Election and General Election.
- Attended community events to promote the senate campaign of Linda Lingle.
Charles Djou- 1st Congressional District Elections, 2014
Campaign Volunteer August 2014-November 2014
- Provided campaign support through canvassing neighborhoods, cold calling, and campaign rallies
- Helped distribute literature and yard signs for campaign for Congressional District candidate Charles Djou.
- Assisted potential voters with questions and concerns regarding campaign platform and general election information.
- Assisted in campaign fundraisers, campaign events and advertisement for Primary Election and General Election.
Timeline
Video Conference Support Staff
The Hawaii State Senate
01.2024 - 05.2024
Front Desk Receptionist
Drybar/Aloha Blowouts LLC
03.2023 - 07.2023
Bachelor of Arts - American History
University of Hawaii - West Oahu
08.2017 - 05.2022
Sales Associate
TJX Companies
06.2016 - 01.2023
Associate of Arts - Liberal Arts And General Studies
Leeward Community College
08.2014 - 06.2017