Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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Natasha Garcia

Sales Associate
1936 Palamoi St Pearl City,HI

Summary

College graduate with a Bachelor's degree in American History with a background in customer service and sales with great attention to detail and ability to learn new information quickly. Talented relationship-builder, problem solver, and leader. Enthusiastic about applying expertise toward an entry-level office position for implementation of an optimistic and customer-centered nature to provide administrative and technical support for the office team.

Overview

8
8
years of professional experience
8
8
years of post-secondary education

Work History

Video Conference Support Staff

The Hawaii State Senate
01.2024 - 05.2024
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Collaborated effectively within a team, working in pairs per hearing stream, and was part of an overall video conferencing team of eight.
  • Communicated and coordinated with multiple departments within the Hawaii State Legislator and members of the public attending hearings remotely and in-person, ensuring a smooth and enjoyable video conference experience.
  • Configured equipment to proper IP addresses, stream keys, and Zoom meeting links, verifying their functionality.
  • Directed up to four live streams per day, ranging from a few minutes to over three hours in duration.


Front Desk Receptionist

Drybar/Aloha Blowouts LLC
03.2023 - 07.2023
  • Answered multi-line phone system and transferred
    callers to appropriate department or staff member.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Coordinated correspondence and scheduling between administration, employees and clients using Booker calendaring software and Google Suite software.
  • Performed operational duties to run the retail store that included opening/closing, ensuring store security, overseeing safety and assisting with escalated customer issues.
  • Ran end-of-day reports and batches and notified
    management of necessary corrections and
    resolutions.

Sales Associate

TJX Companies
06.2016 - 01.2023
  • Trained and developed new sales team associates in products, selling techniques, and company procedures.
  • Entered and retrieved information and data from various automated systems such as Kronos Time Management system, and the Fujitsu Transaction Solution POS system.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Collaborated with managers to provided customer feedback and recommended operational changes.


Education

Bachelor of Arts - American History

University of Hawaii - West Oahu
Kapolei, HI
08.2017 - 05.2022

Associate of Arts - Liberal Arts And General Studies

Leeward Community College
Pearl City, HI
08.2014 - 06.2017

Skills

    Microsoft Office Skills

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Volunteer Experience

Linda Lingle U.S. Senate Campaign 2012

Campaign Volunteer July 2012- November 2012

  • Participated in phone banking to local residents for Hawaii U.S. Senate candidate Linda Lingle.
  • Assisted in campaign fundraisers, campaign events and advertisement for Primary Election and General Election.
  • Attended community events to promote the senate campaign of Linda Lingle.


Charles Djou- 1st Congressional District Elections, 2014

Campaign Volunteer  August 2014-November 2014

  • Provided campaign support through canvassing neighborhoods, cold calling, and campaign rallies
  • Helped distribute literature and yard signs for campaign for Congressional District candidate Charles Djou.
  • Assisted potential voters with questions and concerns regarding campaign platform and general election information.
  • Assisted in campaign fundraisers, campaign events and advertisement for Primary Election and General Election.


Timeline

Video Conference Support Staff

The Hawaii State Senate
01.2024 - 05.2024

Front Desk Receptionist

Drybar/Aloha Blowouts LLC
03.2023 - 07.2023

Bachelor of Arts - American History

University of Hawaii - West Oahu
08.2017 - 05.2022

Sales Associate

TJX Companies
06.2016 - 01.2023

Associate of Arts - Liberal Arts And General Studies

Leeward Community College
08.2014 - 06.2017
Natasha Garcia Sales Associate