Natasha Garcia
Votaw,TX
Summary
Proven customer service expert, fluent in Spanish, with a track record of enhancing the shopping experience at Shoe Dept. Encore through exceptional problem-solving and time management skills. Demonstrated ability to boost team efficiency and maintain high service standards, contributing significantly to workplace harmony and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Shoe Dept. Encore
04.2024 - 06.2024
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Waitress
Los Compadres
03.2022 - 08.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Host
El Tiempo Cantina
01.2022 - 12.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Associate of Business - Business
Tyler Junior College
Tyler, TX12.2025
Skills
- Customer Service
- Problem-Solving
- Time Management
- Reliability and punctuality
- FLUENT IN Spanish
Timeline
Retail Sales Associate
Shoe Dept. Encore
04.2024 - 06.2024
Waitress
Los Compadres
03.2022 - 08.2023
Host
El Tiempo Cantina
01.2022 - 12.2022
Associate of Business - Business
Tyler Junior College
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