Professional Summary
Overview
Work History
Education
Skills
Timeline

Natasha Grant-Rhodes

Champion Logistics Group
Westchester,IL
19
years of professional experience

Detail-oriented professional with experience in key account management, billing, and freight operations. Skilled in communication, problem-solving, and cross-team coordination. Known for resolving shipment and billing issues quickly while maintaining strong client relationships and service quality.

Work History

Key Account Manager

10 Months
Icat Formerly Champion Logistics | 01.2026 - Current
  • Managed key client communications, resolving shipment inquiries and service issues promptly.
  • Coordinated with operations teams to track freight status and maintain delivery commitments.
  • Monitored order documentation for accuracy, reducing delays in client account processing.
  • Supported account reviews by preparing updates on service performance and open issues.

Lead Billing Specialist/AP Specialists

19 Years 4 Months
Champion Logistics Group | 07.2007 - Current
  • Oversaw billing workflows to ensure invoice accuracy and timely customer delivery.
  • Reconciled charge discrepancies across freight, accessorial, and contract billing records.
  • Audited billing data to prevent errors and improve payment consistency.
  • Coordinated with operations and customer service to resolve billing exceptions.
  • Trained billing staff on procedures, system updates, and compliance requirements.

Education

Associate of Science - Business

Harold Washington College | Chicago, IL | 05.1994

Associate of Science - Human Resources Management

Triton College | River Grove, IL | 05.2024

Skills

Client relationship building
Business development
Relationship selling
Cross-functional collaboration
Sales lifecycle management
Key account management
Data-driven decision making

Timeline

Key Account Manager

Icat Formerly Champion Logistics
01.2026 - CurrentRead More

Lead Billing Specialist/AP Specialists

Champion Logistics Group
07.2007 - CurrentRead More

Triton College

Associate of Science from Human Resources Management
Read More

Harold Washington College

Associate of Science from Business
Read More
Natasha Grant-Rhodes