Natasha Green
Brunswick,GA
Summary
Dynamic professional with extensive experience as a Residential Manager at Gateway Behavioral Health Services, excelling in staff supervision and quality improvement initiatives. Proven ability to enhance client satisfaction and well-being through individualized care plans. Strong problem-solving skills and adaptability, effectively managing budgets and fostering a collaborative team environment.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Residential Manager
Gateway Behavioral Health Services
Brunswick, GA
12.2020 - Current
- Oversaw daily operations of residential facilities, ensuring compliance with health and safety regulations.
- Managed staff schedules and performance evaluations, fostering a productive work environment.
- Developed individualized care plans in collaboration with multidisciplinary teams to address client needs.
- Implemented quality improvement initiatives, enhancing service delivery and client satisfaction rates.
- Implemented individualized care plans for each resident, resulting in improved overall well-being and personal growth.
- Served as an advocate for residents, ensuring their rights were protected and their voices were heard in matters that affected them directly.
- Continuously sought opportunities to improve the overall quality of life within the facility by staying informed on industry trends and best practices in residential care management.
- Managed budgets effectively, ensuring the allocation of resources to meet the needs of both residents and staff members.
- Reduced turnover rates for staff by providing ongoing training, support, and opportunities for professional growth.
- Interviewed and assessed average of Number incoming residents per week.
- Promoted a safe living environment by conducting regular inspections and addressing potential hazards proactively.
- Screened and reviewed resident applications by completing credit and criminal background checks and verifying employment and previous rental history.
- Used Software to maintain resident database of personal information, repairs and lease agreements.
- Reported and documented maintenance requests and scheduled appropriate services.
- Kept properties in compliance with local, state, and federal regulations.
- Generated professional networks by engaging in professional, industry and government organizations.
- Oversaw daily operations within the facility, ensuring that all tasks were completed accurately and on time.
- Coordinated community outreach programs to raise awareness of mental health resources available to residents.
Correctional Officer
D Ray James Correctional Facility
Folkston, GA
01.2022 - 01.2023
- Monitored inmate behavior and maintained security protocols to ensure facility safety.
- Conducted regular inspections of cells and common areas to identify potential hazards or contraband.
- Responded to emergencies swiftly, employing de-escalation techniques to manage critical incidents.
- Assisted in the rehabilitation programs by facilitating group discussions and activities for inmates.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Line Leader
Seabrooks Brother & Son
Bridgeton NJ
01.2018 - 12.2021
- Guide, motivate, and train production staff, assigning tasks and ensuring proper positioning for efficiency
- Ensure smooth operation, monitor progress, meet daily output goals, and manage line setup/changeovers
- Conducted inspections to verify adherence to product specifications.
- Enforce all safety rules, company policies and (Good Manufacturing Practices
- Address minor equipment issues or production bottlenecks and escalate complex problems.
- Maintain accurate production records, downtime logs, and quality reports.
- Cultivated a culture focused on continuous improvement.
Education
High School Diploma -
Callicoon High School
Callicoon, NY06.2014
Skills
- Social skills
- ● Team work
- ● Problem solving
- ● Critical thinking
- ● Adaptability
- ● Time management
- ● Project management
- Safety compliance
- Rule enforcement
- Problem-solving abilities
- Reliability
- Staff supervision
- Maintenance management
Accomplishments
DSP Certification
Sign language
Team Lead
Certification
CRP and First Aid Aed Certifications
Languages
Sign Language
Limited Working
Timeline
Correctional Officer
D Ray James Correctional Facility
01.2022 - 01.2023
Residential Manager
Gateway Behavioral Health Services
12.2020 - Current
Line Leader
Seabrooks Brother & Son
01.2018 - 12.2021
High School Diploma -
Callicoon High School