Natasha Haak
St. Paul,MN
Summary
Professional Summary
Compassionate and dependable Certified Peer Recovery Specialist (CPRS) with experience providing person-centered support, advocacy, and recovery coaching to individuals facing substance use and mental health challenges. Skilled in building trusting relationships, connecting clients with community resources, assisting with goal planning, documenting client progress, and collaborating with multidisciplinary teams. Strong background in customer service, problem-solving, and communication, with additional experience in logistics, delivery, and facility operations. Committed to empowering individuals on their recovery journey while promoting hope, independence, and long-term success.
Overview
1
1
Certification
4
4
years of professional experience
Work History
CPRs
Amethyst Recovery Solutions
11.2025 - 05.2026
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Identified issues, analyzed information, and provided solutions to problems.
- Developed and maintained courteous and effective working relationships.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
Deliver Driver
DoorDash
04.2023 - 12.2025
- Safely operated company vehicle to deliver goods to customers in a timely manner
- Maintained accurate records of deliveries and collected payments as needed
- Provided exceptional customer service by addressing any concerns or questions during deliveries
- Followed all traffic laws and company delivery protocols to ensure smooth and efficient operations
Cleaner
4 Seasons Apartment
02.2022 - 05.2025
- Efficiently cleaned and sanitized various surfaces such as floors, windows, and bathrooms in accordance with established cleanliness standards
- Demonstrated exceptional attention to detail in dusting, vacuuming, and mopping to maintain a tidy and organized environment
- Safely handled and disposed of chemical cleaning products while adhering to all safety guidelines and protocols
- Worked independently or as part of a team to complete cleaning tasks within allotted timeframes
- Maintained inventory of cleaning supplies and communicated any equipment maintenance needs to management
Loader and unloader
UPS
11.2022 - 01.2023
- Efficiently loaded and unloaded trucks with various materials and products according to delivery schedules
- Sorted and organized incoming shipments to ensure accurate and timely distribution to appropriate locations
- Collaborated with team members to maintain a clean and organized work environment in the loading dock area
- Implemented proper lifting and carrying techniques to prevent injuries and uphold workplace safety protocols
Education
Information And Communication Technology
Century College
White Bear Lake, MNAdult High School Diploma - undefined
Project for Pride in Living at Minneapolis
05.2026
Skills
- Communication and customer service
- Time management and organization
- Team collaboration
- Computer skills (Microsoft Excel)
- Documentation
- Driving and route planning
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Flexible and adaptable
- Attention to detail
- Dependable and responsible
- Multitasking
- Calm under pressure
- Active listening
- Problem resolution
Certification
CPRs certification
Timeline
CPRs
Amethyst Recovery Solutions
11.2025 - 05.2026
Deliver Driver
DoorDash
04.2023 - 12.2025
Loader and unloader
UPS
11.2022 - 01.2023
Cleaner
4 Seasons Apartment
02.2022 - 05.2025
Adult High School Diploma - undefined
Project for Pride in Living at Minneapolis
Information And Communication Technology
Century College