Natasha Haley
Springtown
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Tax Specialist
H&R Block
01.2024 - Current
- Prepared and completed customers taxes returns
- Maintained thorough and current understanding of applicable tax laws.
- Collaborated with cross-functional teams to ensure seamless communication and coordination on tax-related matters.
- Scheduling appointments
- Provided clear explanations of complex tax concepts to clients, ensuring they fully understood their responsibilities and obligations.
- Prepared accurate and timely federal, state, and local income tax returns for individuals, businesses.
- Assessed client tax situations to determine best filing options.
- Completed and filed returns with tax departments at local, state, and federal levels.
Inside Sales
WestAir Gases & Equipment, Inc.
11.2020 - 08.2022
- Customer service, answer phone, daily reports and deposits.
- Stocking shelf and pulling orders for delivery, setting up new accounts, payment on accounts.
- Cash balancing of
- Participated in ongoing training sessions to stay current on industry trends and best practices in marketing inside sales techniques.
- Fielded incoming inquiries via phone or email, providing accurate information and directing customers to the appropriate sales associate when necessary.
- Processed sales transactions quickly and accurately, reducing wait times for customers at the register.
Administrative Assistant/Receptionist
Summit Metals
02.2019 - 06.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Assisted coworkers and staff members with special tasks on daily basis.
- Matched purchase orders with invoices and recorded necessary information.
- Entered figures using 10-key calculator to compute data quickly.
Administrative Assistant
WestAir Gases & Equipment, Inc.
10.2017 - 02.2019
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Volunteered to help with special projects of varying degrees of complexity.
Office Manager/Administrative Assistant
Miles Realty Group
04.2014 - 10.2017
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
Education
High School Diploma -
Pacific High School
No Degree - CTEC
H& R Block
Kansas City, MO10-2023
Skills
- Data inputting
- Financial statements
- Data gathering
- Verbal/written communication
- Tax return preparation
Timeline
Tax Specialist
H&R Block
01.2024 - Current
Inside Sales
WestAir Gases & Equipment, Inc.
11.2020 - 08.2022
Administrative Assistant/Receptionist
Summit Metals
02.2019 - 06.2019
Administrative Assistant
WestAir Gases & Equipment, Inc.
10.2017 - 02.2019
Office Manager/Administrative Assistant
Miles Realty Group
04.2014 - 10.2017
High School Diploma -
Pacific High School
No Degree - CTEC
H& R Block
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