Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Natasha Hanus

Redford

Summary

Reliable house cleaner with comprehensive experience in residential and commercial cleaning. Possess strong knowledge of proper cleaning techniques, use of equipment, and chemical handling. Known for maintaining cleanliness standards and ensuring customer satisfaction. Have consistently demonstrated problem-solving skills, time management abilities, and flexibility to adapt to changing work environments.

Overview

15
15
years of professional experience

Work History

House Cleaner

Self employed
Livonia
08.2010 - Current
  • Removed lint from carpets using a vacuum cleaner attachment.
  • Washed windows inside and outside as needed.
  • Disinfected kitchen utensils like cutting boards and knives after use.

• Wash walls, steam clean carpets.

  • Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
  • Polished metal fixtures in kitchen and bathroom areas.
  • Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
  • Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
  • Emptied wastebaskets and replaced liners.
  • Swept patios or decks of debris or leaves with a broom or blower.
  • Scrubbed walls with appropriate cleaning solutions to remove marks or stains.
  • Swept, mopped, vacuumed and polished floors of all types.
  • Maintained supplies such as paper towels, toilet tissue, soaps.
  • Transported trash bags to designated outdoor receptacles for disposal.
  • Sanitized doorknobs, light switches and other frequently touched surfaces.
  • Operated industrial cleaning equipment safely in accordance with manufacturer's instructions.
  • Assisted customers in selecting appropriate cleaning products for specific tasks.
  • Replaced air freshener cartridges when necessary to maintain pleasant odors in the home.
  • Organized closets according to customer specifications.
  • Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.

Cashier/Cleaner

Vintage Market
Westland
10.2022 - 05.2023
  • Performed other duties as assigned by management.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Ensured compliance with all safety regulations within the store environment.
  • Followed company security procedures for handling large sums of money.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Resolved customer complaints professionally in accordance with company policy.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.

Cleaner

Christine Fountain
Howell
05.2020 - 04.2023
  • Provided assistance with laundry services when needed.
  • Emptied trash cans and replaced liners as needed.
  • Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
  • Polished windows, glass partitions or mirrors using sponges or squeegees.
  • Serviced, cleaned and restocked restrooms.
  • Steam-cleaned or shampooed carpets.
  • Moved furniture, equipment or supplies manually or with hand trucks.
  • Cleaned building floors by sweeping, mopping or vacuuming.
  • Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
  • Kept business entrances clean, tidy and professional in appearance.
  • Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
  • Used steam equipment to periodically clean upholstery and carpeting.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
  • Sanitized frequented areas and equipment using approved supplies.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Washed windows both inside and outside of the facility.
  • Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Inspected rooms for cleanliness prior to guest arrival.
  • Scrubbed walls to remove scuff marks or stains.

Education

High School Diploma -

Howell High School
Howell, MI
06-2004

Skills

  • Surface cleaning
  • Window washing
  • Floor maintenance
  • Restroom sanitation
  • Attention to detail
  • Problem solving
  • Safety compliance
  • Inventory management
  • Organizational skills
  • Task prioritization
  • Communication skills
  • Stain removal
  • Waste disposal
  • Multitasking
  • Exceptional communicator
  • Reliability
  • Kitchen cleaning
  • Carpet vacuuming
  • Cleaning techniques
  • Interior window washing
  • Teamwork
  • Relationship building
  • Adaptability
  • Resourcefulness
  • Self motivated
  • Hospitality background

References

References available upon request.

Timeline

Cashier/Cleaner

Vintage Market
10.2022 - 05.2023

Cleaner

Christine Fountain
05.2020 - 04.2023

House Cleaner

Self employed
08.2010 - Current

High School Diploma -

Howell High School
Natasha Hanus