Natasha Hickerson
Birdseye,IN
Summary
Dynamic Administrator with a proven track record at Streicher Construction, Inc., excelling in financial oversight and enhancing customer service. Expert in resource optimization and staff management, significantly improving operational efficiency. Skilled in both technical documentation and fostering positive client interactions, demonstrating a results-driven approach with a focus on achieving strategic goals. Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.
Overview
4
4
years of professional experience
Work History
Administrator
Streicher Construction, Inc.
10.2022 - Current
Accounts Payable
Accounts Receivable
Customer Invoicing (AIA, Contract, and Time & Material)
Payroll
Insurance
401K & Profit Sharing
New employee onboarding, training, and orientation
Work with Temp Agencies
Work with recruitment firms
Workers Compensation
Medical Reporting
OSHA reporting
Tax Reporting
Non-Discriminatory Reporting
Certified Insurance
Membership Specialist
Boys and Girls Club of Crawford County
08.2020 - 10.2022
- Processed all new memberships and membership renewals
- Processed all membership billings
- Actively engaged clients upon entrance with pleasant greeting.
- Maintained membership database, ensuring that all information was current and accurate.
- Identified issues and immediately stepped up to guarantee speedy and effective resolutions.
- Prepared marketing materials that would be sent out to members, which detailed new events, promotions, and activities that were coming up.
- Diligently trained all staff employees to be welcoming and helpful to members, which increased overall service expectations.
- Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
Education
BBA - Business Administration
Grace Christian University
2027
Skills
- New Hire Onboarding
- Technical Documentation
- Resource optimization
- Customer Service
- Financial Oversight
- Staff Management
- Office Administration
- Executive Support
- Timesheet Processing
- Information Management
- Expense Monitoring
- Program Leadership
- Resourceful and Analytical
Timeline
Administrator
Streicher Construction, Inc.
10.2022 - Current
Membership Specialist
Boys and Girls Club of Crawford County
08.2020 - 10.2022
BBA - Business Administration
Grace Christian University
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