Natasha Hoops

• Front desk coordinator/scheduling, checking patients in, and collecting payment.
• Collect patient history and documenting EHR appropriately,
• Maintain records and logs on activities including in-house lab work, drug screen, and lab work sent ou to other labs.
• Take vital signs, collect lab specimen and chaperon for the provider.
• Perform x-ray imaging services according to provider's orders and updates patient charts
• Keep patients and visitors informed of clinic progress.
• Proficient in MS office, Excel, Outlook, Experity EMR.
• Utilize interpersonal communication skills to assist patients and deal with difficult situations.
• Broad knowledge of Electronic Health Records and associated Clinical Software.

Supervisor: Joseph Niekdam (737)247-8550

• Evaluated pawned and pledged items by familiarizing myself with the market values of these items, along with the ability to quickly make judgments about an item's condition and resale potential.
• Issued cash loans to customers based on the value of items and thereby setting loan terms and payment dates.
• Supported shop activities by maintaining detailed records of all transactions, reconciled cash drawers and made bank deposits.
• Maintained inventory records, managed cash flow and outstanding payments, accounted for items sold and received.
• Ensured that the company adhere to laws and regulations related to the pawn shop industry including the ATF.
• Responded to customer concerns with friendly and knowledgeable service.

• Promoted from Team Leader to Assistant Manager within eight months.
• Prepared and monitored cash drawers and made bank deposits.
• Scheduled and led weekly store meetings for all employees.
• Established essential rapport with customers to promote future account sale and negotiated appropriate sales and loan prices.
• Completed/prepared profit and loss performance report to share in company meetings.
• Followed all data entry of all incoming and outgoing transactions.

• Responded to customer concerns with friendly and knowledgeable service.
• Prepared/counted cash drawers and made bank deposits.
• Supervised/involved in Data entry in system with all transactions including sales, loans, and refunds of all transactions.
• Evaluated/appraised all incoming valuables including jewelry and weapons.
• Directed the day-to-day operations of the store front including hiring, training, and supervising.
• Kept up with all financial records and conducted store inventory once per quarter.