NATASHA J. BROCKETT
Willow Spring,NC
Summary
Healthcare professional prepared for role in phlebotomy with strong foundation in patient care and specimen collection. Proven track record of handling blood draws and maintaining high standards of hygiene. Known for excellent teamwork and ability to adapt to changing clinical needs, ensuring consistent results and patient satisfaction.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Phlebotomist/Patient Service Technician
LabCorp
09.2024 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Point of Care testing( Clinitek, Hemoguard etc.)
- Outpatient/Inpatient experience.
- Experienced with patients of all ages.
- Billing and insurance
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Specimen Processing Team Leader
WakeMed
05.2022 - 09.2024
- Help train staff in the introductory period
- Assisting management with procedures and training techniques
- Being a team player assisting with Quick Registration processing, EPIC EMR, Receiving high inbound/ outbound calls within facility
- Utilizing Epic to message Providers with discrepancies of lab orders, samples and accuracy of testing
Clinical Service Technician
WakeMed
07.2014 - 05.2022
- Accurately and skillfully draw blood from patients for analysis and/or transfusion
- To correctly label specimens
- Thorough understanding of procedure and safety standards
- Experience in working with a range of patients from infants to the elderly
- Accessioning and Processing samples for testing
- Documenting and processing paperwork for outreach testing
Clinical Technician II
Duke University Clinical Lab
05.2013 - 07.2014
- Accessioning and Processing samples for testing
- Ordering and sending out tests to Performing labs for and in the Duke Healthcare system and across different medical institutions across the country and world
Phlebotomist/ Lab Courier
Albemarle Hospital
03.2010 - 05.2013
- Accurately and skillfully draw blood from patients for analysis and/or transfusion
- To correctly label specimens
- Thorough understanding of procedure and safety standards
- Experience in working with a range of patients from infants to the elderly
- Responsible for transporting specimens, supplies and billing reports to various locations throughout the hospital
Education
Sterile Processing Certificate -
Wake Technical Community College
04.2015
Medical Billing and Coding Certificate - undefined
College of The Albemarle
03.2010
General Education Studies - undefined
College of The Albemarle
08.2005
College Tech Prep Diploma - undefined
John A. Holmes High School
06.2005
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Staff Training
- Safety
- Documentation And Reporting
- Safety processes and procedures
- Daily workflow improvement
- Leadership
- Point of Care testing
- Problem-solving abilities
- Analytical Skills
- Process Analysis
- Capillary puncture
- Multi-sample collection
- On-site testing
Certification
ASCP PBT 45334
Attendance
Following attendance policy.
Timeline
Phlebotomist/Patient Service Technician
LabCorp
09.2024 - Current
Specimen Processing Team Leader
WakeMed
05.2022 - 09.2024
Clinical Service Technician
WakeMed
07.2014 - 05.2022
Clinical Technician II
Duke University Clinical Lab
05.2013 - 07.2014
Phlebotomist/ Lab Courier
Albemarle Hospital
03.2010 - 05.2013
Medical Billing and Coding Certificate - undefined
College of The Albemarle
General Education Studies - undefined
College of The Albemarle
College Tech Prep Diploma - undefined
John A. Holmes High School
Sterile Processing Certificate -
Wake Technical Community College
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