Natasha Kambasha
Kannapolis,NC
Summary
Positive, compassionate, and patient, well-qualified for roles requiring these traits. Understanding of behavior analysis principles and proficient in data collection and intervention implementation. Dedicated to making meaningful impact on clients' lives through effective support and guidance.
Offering strong foundation in communication and problem-solving, eager to learn and develop in supportive environment. Contributes ability to understand behavior analysis principles and apply intervention strategies. Ready to use and develop skills in data collection and client support in behavioral technician role.
Overview
4
4
years of professional experience
Work History
Behavior Technician
ABS
Concord, NC
01.2026 - Current
- Collaborated with interdisciplinary team to ensure consistent application of therapeutic techniques.
- Adapted therapy materials as needed to meet the unique needs of each individual client, ensuring optimal engagement during sessions.
- Provided one-on-one support, fostering positive relationships with clients and enhancing engagement.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
Team Leader
Chick-Fil-A Restaurant
McKinney, TX
01.2023 - 11.2025
- Supervised team operations to ensure exceptional customer service and support restaurant goals.
- Trained and mentored new staff in service protocols and best practices.
- Streamlined workflow processes to increase efficiency during peak hours.
- Coordinated daily shift schedules to optimize team performance and coverage.
- Collaborated with management to enhance training programs for staff development.
- Resolved customer complaints promptly to maintain high satisfaction levels.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Behavioral Technician
Autism Response Team
McKinney, TX
07.2025 - 08.2025
- Implemented individualized treatment plans to enhance clients' social and communication skills.
- Assisted in data collection and analysis to track client progress and adjust strategies.
- Collaborated with multidisciplinary teams to ensure comprehensive care for clients.
- Supported family training sessions to promote effective behavioral techniques at home.
- Developed engaging activities tailored to meet the unique needs of each client.
- Promoted a safe and nurturing environment for clients, ensuring their comfort and well-being throughout therapy sessions.
- Increased daily living skills through systematic instruction and practice during natural routines.
Warehouse Worker
Amazon Fulfilment Center
Lansing, MI
09.2024 - 03.2025
- Operated material handling equipment to move products efficiently within warehouse environment.
- Packaged and labeled shipments according to company standards for safe transport.
- Collaborated with team members to optimize workflow and enhance productivity throughout shifts.
- Adhered to safety protocols, ensuring compliance with regulations and maintaining a hazard-free workspace.
- Implemented organizational systems for inventory storage, improving retrieval times and efficiency in operations.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
E-commerce
Kroger Market
McKinney, TX
04.2022 - 09.2022
- Managed budgets for various e-commerce projects, ensuring optimal allocation of resources towards high-impact initiatives.
- Enhanced website functionality by implementing efficient e-commerce solutions.
- Aided e-commerce operations by accurately adding pertinent keywords during the item-tagging process that improved search engine visibility.
- Increased online revenue generation through the optimization of e-commerce capabilities and shopping cart functionality.
- Streamlined processes for order tracking and shipping updates, improving overall efficiency in the e-commerce department.
- Ensured smooth operation of e-commerce platform, updating online inventory regularly and processing orders efficiently.
- Collaborated with team members to develop innovative solutions for common e-commerce challenges, resulting in improved operational efficiency.
Education
Associate of Arts - Psychology
Lansing Community College
Lansing, MI08.2025
Skills
- Relationship building
- Client support
- Reinforcement procedures
- Natural environment training
- Feeding and mealtime assistance
- Client engagement
- De-escalation techniques
- Encouragement and motivation
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- People management
- Staff training
- Performance improvement
- Conflict resolution
- Social skill development
- Time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Active listening
Languages
English
Native or Bilingual
Shona
Native or Bilingual
French
Limited Working
Timeline
Behavior Technician
ABS
01.2026 - Current
Behavioral Technician
Autism Response Team
07.2025 - 08.2025
Warehouse Worker
Amazon Fulfilment Center
09.2024 - 03.2025
Team Leader
Chick-Fil-A Restaurant
01.2023 - 11.2025
E-commerce
Kroger Market
04.2022 - 09.2022
Associate of Arts - Psychology
Lansing Community College