Natasha Khalid
Oakville ,ON
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Excelled in leveraging critical thinking to navigate complex transactions, achieving high client satisfaction. Skilled in utilizing verbal and written communication to foster strong relationships and exceed expectations. Demonstrated excellence in multitasking, ensuring seamless property and mortgage processes.
Overview
7
7
years of professional experience
Work History
Real Estate Agent
Royal LePage Real Estate Services Ltd
02.2023 - Current
- Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
- Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
- Strengthened professional reputation through consistently positive client reviews and referrals from satisfied customers.
- Utilized advanced CRM tools to manage client interactions efficiently, ensuring timely follow-up and service delivery.
- Guided first-time homebuyers through purchasing process, making it less daunting and more understandable.
- Leveraged social media platforms to promote listings, reaching broader audience and generating leads.
- Facilitated smooth closing transactions, coordinating between buyers, sellers, and legal representatives.
- Tailored communication style to meet diverse client needs, building trust and rapport.
Real Estate Agent
Akarat Group Inc.
09.2021 - 02.2023
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
Mortgage Agent
Citadel Mortgages
12.2020 - 12.2021
- Assessed individual client situations and made targeted recommendations for products and services to resolve specific situations.
- Evaluated credit reports to uncover problems and develop strategies for consolidating and reducing client debt.
- Provided thorough explanations of various mortgage products to clients, assisting them in selecting the best option for their needs.
- Maintained a high level of professionalism in all interactions, fostering trust and building long-term client relationships.
- Streamlined mortgage application processes for faster turnaround times and higher customer satisfaction rates.
- Identified potential roadblocks in loan applications early on, proactively working with clients to resolve issues before they escalated.
Owner/Property Manager
Kingcrete Property Management Services
08.2017 - 05.2020
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Communicated with clients and tenants while offering strategic solutions to remedy problems.
- Communicated regularly with key on- and off-site tenant contacts to achieve satisfaction with facility and services.
- Promptly responded to tenant complaints and concerns for over 5 properties.
- Delivered emergency 24-hour on-call service for tenants.
Education
Diploma - Addictions And Community Service Woker
CDI College
Mississauga, ON09.2021
Certificate - Real Estate Professional
Humber College
Toronto, ON07.2021
Certification - Mortgage Industry
Mortgage Professionals Canada
Toronto, ON04.2018
Bachelor of Arts - Applied Psychology And English Literature
University Of Punjab
Lahore, Pakistan08.1995
Skills
- Critical Thinking
- Strong organizational skills
- Excellent teamwork
- Highly professional
- Negotiation
- Lead follow up
- Works well independently
- Client-oriented
- Client management
- Tech-Savvy
- FLUENT IN English, Urdu/Hindi
- Mortgage counseling
- Honest and ethical
- Problem-solving
- Sales negotiation
- Prospect management
- Excellent Work Ethic
- Goal Setting
- Verbal And Written Communication
- Multitasking Abilities
Timeline
Real Estate Agent
Royal LePage Real Estate Services Ltd
02.2023 - Current
Real Estate Agent
Akarat Group Inc.
09.2021 - 02.2023
Mortgage Agent
Citadel Mortgages
12.2020 - 12.2021
Owner/Property Manager
Kingcrete Property Management Services
08.2017 - 05.2020
Diploma - Addictions And Community Service Woker
CDI College
Certificate - Real Estate Professional
Humber College
Certification - Mortgage Industry
Mortgage Professionals Canada
Bachelor of Arts - Applied Psychology And English Literature
University Of Punjab