Jihan Hassan

I help clients to purchase, rent, sell properties. I advise clients about market conations, provide guidance and assistance through the process of buying, selling, or leasing properties.

• Updated account information to maintain customer records.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Educated customers about billing, payment processing and support policies and procedures.
• Investigated and resolved customer inquiries and complaints quickly.
• Handled over [Number] calls per shift signing up new customers, retrieving customer data, presenting relevant product information and cancelling services.

Collect and enter data in databases. Transport data from paper formats into computer files or data systems. Verify accuracy and sort information to prepare source data for computer entry. Review data and correct incompatibilities.