Reanna Clemons
South Daytona
Summary
Scrupulous Warrants Specialist with almost 6 years of experience. Skilled at handling high-priority and detailed records. Highly-motivated employee with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Forward-thinking and dedicated to accuracy and organization. Successful at working closely with others to utilize records. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every call/case accuracy and efficiency.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
2020
2020
years of post-secondary education
Work History
Real Estate Agent
Keller Williams
Port Orange
05.2024 - Current
Warrants Specialist
Volusia Sheriffs Office
Daytona Beach
12.2019 - Current
- Provided administrative support to judicial officers as needed.
- Identified discrepancies in data entry, corrected errors and updated files accordingly.
- Maintained an organized filing system for all active and inactive teletype records.
- Monitored status changes in outstanding validations and notified appropriate parties accordingly.
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of units promptly and efficiently.
- Assisted with units request and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education, advanced training, and note taking for training.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Maintained open communication with coworkers, resulting in successful training.
- Developed strategies to help trainee's improve communication skills.
- Understanding of systems used to complete all three positions; Teletype, Main Teletype, and some of Warrants.
- Monitor and efficiently train others to do Teletype and Main Teletype.
- Trained new staff on procedures for handling warrants and maintaining records.
- Implemented improvements to streamline the processing of incoming warrants.
- Responded promptly to inquiries from law enforcement personnel regarding outstanding warrants.
- Drafted correspondence relating to pending cases involving Warrants issued by the court.
- Assisted with the preparation of legal documents related to warrants.
- Retrieved archived Warrant Records upon request from other departments or agencies.
- Compiled and maintained detailed reports on warrants issued by the court.
- Conducted regular audits of warrant files for compliance with legal standards.
- Coordinated with law enforcement agencies to update warrant statuses efficiently.
- Assisted in verifying warrant information with local, state, and national databases.
- Processed and maintained accurate warrants documentation for law enforcement records.
- Coordinated with external entities such as Law Enforcement Agencies regarding Warrant-related matters.
- Inputted warrant information into computer system with a high degree of accuracy.
- Monitored status changes in outstanding warrants and notified appropriate parties accordingly.
- Performed data entry tasks associated with entering new Warrants into the system.
Host/Server
Texas Rangers
Port Orange
01.2015 - 08.2018
- Greeted guests and gathered information to seat groups or place on waitlist.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Answered telephone to provide dining information and take reservations.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Notified server after seating parties in section to facilitate prompt service.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Greeted guests upon arrival and provided them with menus.
- Ensured compliance with health and safety regulations within the restaurant.
- Provided customers with accurate wait times and monitored waiting list.
- Checked identification for guests who appeared under age 21.
- Enforced all alcohol laws strictly while serving alcoholic beverages.
- Served as point-of-contact for resolving guest complaints or special requests.
- Assisted servers in seating guests by escorting them to their tables.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Cleaned tables and chairs to prepare dining area for next customers.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Trained new employees on restaurant procedures and plating techniques.
- Addressed complaints to kitchen staff and served replacement items.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Accurately recorded orders on cash register and point-of-sale system.
- Delivered food orders promptly and courteously.
- Upheld high standards of sanitation in accordance with health department regulations.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Education
High School Diploma -
Spurce Creek High School
Port Orange, FLSkills
- Verbal Communication
- Adaptability
- Proofreading
- Problem-Solving
- Organization
- Record-keeping
- Decision-Making
- Relationship Building
- Microsoft Office
- Research
- Flexible and Adaptable
- Customer Service
- Calm Under Pressure
- Organizational Skill
- FDLE Certified
- Troubleshooting
- Note Taking for training
- Real estate regulations
- Time management
- Problem solving
- Effective communication
- Attention to detail
- Data entry
- Document management
- Warrant processing
- Legal compliance
- Records auditing
- Customer service
- Law enforcement coordination
- Report generation
- Training and mentoring
- Background checks
- Accuracy and precision
- Follow instructions
- Policy compliance
- Detail orientation
- Verbal communication
- Deadline oriented
- Typing speed
- Efficient workflow
- Problem-solving
- Teamwork
- Active listening
- Continuous improvement
Affiliations
- Reading
- Writing
- Cooking
- Learning
- Real Estate
- Spending time with my family
Education and Training
other
Timeline
Real Estate Agent
Keller Williams
05.2024 - Current
Warrants Specialist
Volusia Sheriffs Office
12.2019 - Current
Host/Server
Texas Rangers
01.2015 - 08.2018
High School Diploma -
Spurce Creek High School