Neikeya Glover
Ridgeland,MS
Overview
18
18
years of professional experience
Work History
Real Estate Agent
Keller Williams
Jackson, MS
01.2023 - Current
- Maintained updated knowledge of local real estate markets.
- Responded promptly to client inquiries via phone or email.
- Managed real estate transactions from initiation to closing.
- Promoted property sales through advertisements, open houses and participation in multiple listing services.
- Showed residential properties and explained features, value and benefits of available homes.
- Provided guidance to clients throughout the entire buying or selling process.
- Prepared comparative market analysis to estimate properties' value.
Administrative Assistant II
Enbridge
Jackson, MS
05.2014 - 02.2024
- Performed standard and advance administrative and business operation duties for managers(s)
- Prepared report for use in business planning and analysis for assigned area
- Maintained Purchase Order agreement in excel spreadsheets
- Answered and managed incoming and outgoing calls while recording accurate messages
- Maintain manager's calendar and schedules
- Processed Purchase Order(PO), create correspondence and maintain library of presentations
- Drafted biweekly time sheets for 15 executives and employees
- Organized all new hire, security and temporary paperwork
- Screened all visitors and directed them to the correct employee or office.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management.
- Processed invoices for payment using accounting software applications.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Prepared expense reports on behalf of executives in accordance with company policies and procedures.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting
- Coordinated catering services for various functions, including sales trainings and department meetings
Care Team Coordinator (Temp Staff)
Gentiva Home Health & Hospice
Flowood, MS
03.2013 - 06.2014
- Received and enter data for new and current patients and employee records
- Created, maintain and update the clinician's schedules according to authorizations and patient needs
- Maintained clinician's availability lists
- Served as the point of contact for all interactions with clinical team members, administrative associates, referral sources and patients
- Ensured adherence to company policies associated with record establishment, retention, maintenance and confidentiality
- Prepared clinical records for new patients upon receipt of referral
- Completed quantitative administrative review of clinical records at start of care and upon patient discharge
- Assisted in developing protocols for patient assessment and management of health care needs.
- Maintained accurate records of case reviews and follow-up actions taken by the care team.
- Participated in problem solving activities related to operational issues within the department.
- Filed incoming documents daily
- Maintain a control procedure for active patient files
- Maintained a tracking system to ensure clinical records are current according to company policy and regulatory requirements
- Partnered with clinical resources to oversee patient intake and inquiries and assess patient needs.
Administrative Assistant
Morgan & Morgan
Jackson, MS
02.2008 - 05.2013
- Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation
- Managed office supplies, vendors, organization and upkeep
- Screened applicant resumes and coordinated both phone and in-person interviews
- Answered and managed incoming and outgoing calls while recording accurate messages
- Planned and coordinated logistics and materials for board meetings, committee meetings and staff events
- Answered and quickly redirected up to 250 calls per every 3 hours
- Organized all new hire, security and temporary paperwork
- Investigated and resolved client's complaints phone call in a timely and empathetic manner.
Education
Associate of Arts - Business Administration
Holmes Community College
01.2012
Associate of Arts - Medical Coding
Virginia College
01.2007
Skills
- Highly Professional
- Excellent Communicator
- Administrative Support
- Verbal and Written Communication
- Data Entry
- Microsoft Excel
- Multi-Line Phone Systems
- Critical Thinking
- Verbal Communication
- Customer Service
- Microsoft Office
Timeline
Real Estate Agent
Keller Williams
01.2023 - Current
Administrative Assistant II
Enbridge
05.2014 - 02.2024
Care Team Coordinator (Temp Staff)
Gentiva Home Health & Hospice
03.2013 - 06.2014
Administrative Assistant
Morgan & Morgan
02.2008 - 05.2013
Associate of Arts - Business Administration
Holmes Community College
Associate of Arts - Medical Coding
Virginia College