Natasha Lecator
Queens,NY
Summary
Dynamic professional with exceptional interpersonal skills and a strong work ethic, consistently delivering high-quality results in fast-paced environments. Proven ability to manage competing priorities while maintaining accuracy and focus, ensuring efficient task completion. Experienced in educational support, fostering positive student interactions, and enhancing lesson delivery through effective communication and classroom management strategies. Knowledgeable in instructional methodologies and student engagement techniques, committed to creating enriching learning experiences for all students.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Teacher/Substitute
School Professionals
Glen Cove, NY
03.2025 - Current
- Teaching assistant
- Grading papers
- Lesson playing
- Answering phones
- Emails correspondence between parents and families
Teachers Assistant
Health Source Group
Long Island , NY
01.2025 - Current
- Assisted teachers in daily classroom activities, enhancing student engagement and learning experiences.
- Supported curriculum implementation by preparing instructional materials and resources for lessons.
- Facilitated small group sessions, providing individualized attention to students' diverse learning needs.
- Monitored student progress, documenting observations to inform teaching strategies and improve outcomes.
Manager Trainee
Hertz Car Rental
Lynbrook, NY
08.2025 - 03.2026
- Managed daily operations to ensure optimal fleet availability and customer satisfaction.
- Trained new staff on rental procedures and customer service standards to enhance team performance.
- Implemented process improvements that reduced vehicle turnaround time and increased efficiency.
- Analyzed rental trends and inventory levels to inform strategic decision-making for fleet management.
Manager
Enterprise Mobility
Jamaica, NY
03.2025 - 03.2026
- Customer service
- Sales
- Driving
- Led cross-functional teams to enhance operational efficiency and streamline processes.
- Managed resource allocation and budgeting to optimize project outcomes.
- Implemented performance metrics to track team effectiveness and drive accountability.
- Fostered a culture of continuous improvement through training and mentoring staff.
- Collaborated with stakeholders to align business objectives with technology solutions.
- Analyzed market trends to inform product development and service enhancements.
- Oversaw compliance with industry regulations, ensuring adherence to best practices.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Coordinator
New York City Department of Education
Queens, NY
11.2024 - 02.2025
- Coordinated and managed logistics for company events, including venue selection, vendor coordination, and budget management
- Created detailed project plans and timelines to track progress and meet deadlines
- Implemented an efficient system for tracking inventory levels, resulting in a XX% reduction in stockouts
- Collaborated with cross-functional teams to gather requirements and develop strategies for process improvement
- Assisted in the development of marketing materials such as brochures, flyers, and presentations
- Coordinated travel arrangements for executives including flights, accommodations, transportation, and itineraries
- Assisted in the recruitment process by screening resumes and conducting initial interviews with candidates
- Help prepare students for State exams
Family Worker
New York City Department of Education
Brooklyn, NY
01.2024 - 11.2024
- Provided exceptional customer service by promptly addressing and resolving customer inquiries, concerns, and complaints
- Developed strong product knowledge to effectively assist customers with their inquiries and provide accurate information
- Identified trends in customer feedback and made recommendations for process improvements to enhance the customer experience
- Coordinated and managed logistics for company events, including venue selection, vendor coordination, and budget management
- Managed a team of XX coordinators, providing guidance and support to ensure successful completion of tasks
- Organized meetings and conferences, handling all aspects from scheduling to material preparation
School Monitor/level 1 TA
East Hills Subaru of Roslyn
Roslyn, NY
11.2023 - 10.2024
- Monitor children safety
- Clear hallway
- Trainings
- Report to principal
- Lunch gym outdoor staff
Supervisor
UBS Arena
Elmont, NY
08.2022 - 03.2024
- Managing workflow.
- Training new hires.
- Creating and managing team schedules.
- Reporting to HR and senior management.
- Evaluating performance and providing feedback.
- Identifying and applying career advancement opportunities.
- Helping to resolve employee issues and disputes.
HHA/Caregiver
Best Care
Jamaica, NY
10.2019 - 08.2023
- Caring for client assisting with personal care needs.
- Create and maintain a safe, home-like environment for children ages 0 to 5
- Co-develop and deliver enriching educational experiences focused on early math, reading, and writing
- Prepare and serve nutritious meals and snacks
- Engage children in activities that develop their physical coordination and fitness
- Maintain high standards of cleanliness, sanitizing toys and equipment regularly
- Follow all safeguarding procedures, and report any concerns to administrator as needed
Front Office Supervisor
Alliance Ground International
Jamaica, NY
03.2021 - 06.2022
- Send emails.
- Prepare paperwork for flight.
- Managing workflow.
- Training new hires.
- Creating and managing team schedules.
- Reporting to HR and seniors
- Identifying and applying career advancement opportunities.
- Helping to resolve employee issues and disputes.
Warehouse Worker
Amazon.com
New Jersey
09.2021 - 04.2022
- Pack and ship items
- Clear line
- Run slammer
- Stack bins
- Change straps
Customer Service/Returns
Logistics shipping
Jamaica, NY
05.2020 - 12.2021
- Processing returns
- Answering calls
- Sending emails to customers
- Preparing paperwork for airlines to return
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Caretaker x seasonal
Nycha
Brooklyn, NY
02.2021 - 08.2021
- Working cleaning housing developments
- Dropping trash driving truck
- Working alongside the residents of buildings
Security Officer
Allied Universal
Queens, NY
10.2019 - 01.2021
- Patrol area
- Check for safety
- Check in visitors
- Provide customer service
Housekeeper
Bristal Assisted Living
Little Neck, NY
05.2019 - 08.2020
- Facilitated games and other activities
- Frequently commended for maintaining the safety, respect and dignity of residents.
- Maintained patient hygiene by giving bedpans, urinals, baths and shaves.
- Assisted elderly clients with personal hygiene and other daily activities, including bathing, dressing and incontinence care.
Parks Patrol Officer
Parks Department
Jamaica, NY
01.2013 - 05.2017
- Called and coordinated with police, fire and EMT services.
- Communicated with supervisors regarding any issues that occurred while on duty.
- Maintained order, responded to emergencies and enforced federal and local laws.
- Enforced all building rules and regulations in government facilities.
- Greeted tenants and guests as they entered and left the property.
Education
Education (College) -
04-2026
Upper secondary education - undefined
Education (Associate's degree) - undefined
Skills
- Experience with children
- Maintaining an organized workspace
- Mobile devices
- Customer relationship management
- Appointment scheduling
- Cooking
- Working with children
- Customer complaint resolution
- Security
- Adaptability
- Patrolling
- Physical security
- Hospitality
- Technical Proficiency
- Curriculum development
- Childcare
- Microsoft Windows Server
- Windows
- Office experience
- Microsoft Outlook
- Documentation review
- Working with middle scholars
- Negotiation
- Account management
- Packaging
- Greeting customers
- Working with individuals with disabilities
- Microsoft Publisher
- Teaching students with autism spectrum disorder
- Decision making
- Working with 5th graders
- Data collection
- Photo editing
- Task prioritization
- Dental office experience
- Customer retention
- IOS
- Working with individuals with developmental disabilities
- English
- Phone etiquette
- Working with individuals with obesity
- Information Security
- Teaching students with emotional and behavioral disorders
- Loss prevention
- Typing
- Physical examinations
- Patient transport
- Mental health and behavioral care
- Salesforce
- Classroom behavior management
- Childhood development
- Front desk
- Office management
- Classroom management
- 5G
- Care plans
- Patient observation
- Dentrix
- Housekeeping management
- Meal Preparation
- Working with individuals with intellectual disabilities
- Organizational skills
- Surveillance
- Culinary experience
- First aid
- Working with people with autism
- Experience working with students
- Teaching students with speech and language impairments
- Classroom experience
- Driving
- Spirits
- Supervising experience
- Behavior management for students with special needs
- Applied Behavioral Analysis (ABA) for children
- Cognitive processing therapy
- Communication skills
- Customer service
- Early childhood education
- Hotel experience
- Special education
- Customer support
- Heavy lifting
- Guest services
- Wheelchair assistance
- Management
- Working with individuals with neurodevelopmental disorders
- Behavioral IEP goal implementation
- Surveillance reporting
- Customer inquiry handling
- Computer literacy
- Teaching
- Leadership
- Direct support
- Teaching students with specific learning disabilities
- ADP
- Google Docs
- Clean workspace maintenance
- Computer operation
- Productivity software
- Attention to detail
- Sales
- Phone communication
- Administrative experience
- Preschool experience
- Patient interaction
- Computer Networking
- Active Directory
Accomplishments
- Took all offered shifts to maintain coverage for students
- Recognized by multiple schools as an excellent substitute.
- Completed extra training to further help students under care.
- Supervised team of 200 staff members.
Certification
- Customer Service
- February 2013 to Present
- 1. Customer relations
- 2. Answering phone
- 3. Microsoft word office excel
- 4. Preparing paperwork
- 5. Signing in
- 6. Checking identification
- Security License
- Front desk experience
- Checking in
- Logs daily
- Patrol
- Check for safety
- CPR Certification
- Teaching Certification
- Paraprofessional Certification
- Child Development Associate Certification
- Level 1 TA
- Drivers License
- PCA
- Home Health Aide
- Driver's License
- Guard Card
- Teaching Assistant Certification
- CPI Certification
- TWIC Card
- Certified Autism Specialist
- AED Certification
- Fire Safety Certification
- Substitute Teaching Certification
- Professional Educator License
- Property & Casualty License
- LBS1
- First Aid Certification
- Enrolled Agent
- LPC
- LCSW
- LMFT
- CPA
- ServSafe
- Food Handler Certification
- Class D
- QIDP Certification
- PERC Card
- Class G Security
- QMHP Certification
- Class D Security
Languages
English
Professional Working
Additional Information
Authorized to work in the US for any employer
Timeline
Manager Trainee
Hertz Car Rental
08.2025 - 03.2026
Assistant Teacher/Substitute
School Professionals
03.2025 - Current
Manager
Enterprise Mobility
03.2025 - 03.2026
Teachers Assistant
Health Source Group
01.2025 - Current
Coordinator
New York City Department of Education
11.2024 - 02.2025
Family Worker
New York City Department of Education
01.2024 - 11.2024
School Monitor/level 1 TA
East Hills Subaru of Roslyn
11.2023 - 10.2024
Supervisor
UBS Arena
08.2022 - 03.2024
Warehouse Worker
Amazon.com
09.2021 - 04.2022
Front Office Supervisor
Alliance Ground International
03.2021 - 06.2022
Caretaker x seasonal
Nycha
02.2021 - 08.2021
Customer Service/Returns
Logistics shipping
05.2020 - 12.2021
HHA/Caregiver
Best Care
10.2019 - 08.2023
Security Officer
Allied Universal
10.2019 - 01.2021
Housekeeper
Bristal Assisted Living
05.2019 - 08.2020
Parks Patrol Officer
Parks Department
01.2013 - 05.2017