Natasha Lejeune
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I am a team player with strong organizational skills and the ability to handle multiple projects simultaneously with a high degree of accuracy. I am seeking a full-time position that offers professional challenges utilizing interpersonal skills and excellent time management,
Overview
20
20
years of professional experience
Work History
Assistant Manager of Operations
Walmart
06.2003 - 07.2023
- Streamlined operations by implementing efficient workflow processes and procedures.
- Enhanced employee productivity through regular training sessions and performance evaluations.
- Reduced operational costs by identifying areas of improvement and implementing cost-saving measures.
- Boosted customer satisfaction by addressing inquiries promptly and resolving issues effectively.
- Collaborated with team members to develop innovative solutions for operational challenges.
- Developed strong relationships with suppliers, resulting in improved product quality and delivery times.
- Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
- Evaluated employee performance regularly, offering constructive feedback while recognizing outstanding achievements as appropriate.
- Coordinated with General Manager in different operational issues and promotional activities.
- Communicated with customers to assess satisfaction with products and services received.
- Assisted in recruiting, hiring and training of team members.
- Trained new employees on proper protocols and customer service standards.
- Ensured compliance with industry regulations by staying updated on relevant laws and policies.
Education
High School Diploma -
Fremont Ross High School
Fremont, OH05.1996
Certification - Marketing
Vanguard
Fremont, OH05.1996
Skills
- Purchasing and Planning
- Employee Supervision
- Cost Analysis and Savings
- Training and Mentoring
- Customer Service
- Quality Assurance
- Delegation Skills
- Customer Service Management
- Hiring and Onboarding
- Employee Reviews
- Relationship Building
- Staff Training/Development
Timeline
Assistant Manager of Operations
Walmart
06.2003 - 07.2023
High School Diploma -
Fremont Ross High School
Certification - Marketing
Vanguard
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