Summary
Overview
Work History
Education
Skills
Education And Credentialing
Community And Church Experience
Timeline
Generic

Shan'Que Johnson

Syracuse,New York

Summary

Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.

Overview

14
14
years of professional experience

Work History

Teaching Assistant

SCSD
Syracuse, NY
01.2023 - Current
  • Assisting the head teacher along with other staff in the classroom, to better work through the day
  • Work with occupational, physical and speech therapists with executing the plans for children with special needs
  • Assisting in other duties throughout the building including office and behavioral management tasks
  • Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
  • Encouraged students to take an active role in their own learning process.

Secretary

Great Grace Church
Syracuse, NY
10.2017 - 06.2019
  • Performs skilled secretarial work for the pastor.
  • Coordinates internal administrative functions
  • Make appointments/schedules and maintain the calendar for the Church as a whole and the Pastor’s office
  • Transcribes dictation and types rough drafts; reproduces a variety of materials
  • Complete and maintain accurate and complete records and reports
  • Performs any other normal office procedures as required
  • The ability to meet the public tactfully and courteously, to answer all questions in person or by telephone, and to route calls effectively.
  • Used voice recorder or notepad to compose and transcribe meeting minutes.
  • Handled incoming calls and directed callers to appropriate department or employee.

Youth Leader

Champion 4Christ Project
Syracuse, NY
07.2011 - 06.2019
  • Counsel / mentor children, who has trouble reading, writing & interacting w/ others
  • Created a safe environment for youth to express themselves freely without fear of judgement or ridicule.
  • Assisted in developing programs that focus on increasing self-esteem amongst participants.
  • Established and maintained effective communication with parents and guardians, ensuring alignment on youth goals and activities.
  • Coordinated and led meetings to provide opportunities for youth to discuss various aspects of lives in safe, supportive environment.
  • Supported student ministries by teaching about Bible stories and linking themes to current events.
  • Counseled youth on personal issues related to family dynamics, peer pressure, substance abuse prevention and mental health awareness.
  • Led discussions and facilitated games and activities to demonstrate values and morality.
  • Collaborated with youth pastors to establish program objectives and achieve outcome goals.

Summer Internship

Syracuse Fire Prevention Bureau
Syracuse, NY
07.2011 - 05.2014
  • Support in ensuring the smooth functioning of the Fire Prevention Bureau office
  • Sent Correspondents to inform of upcoming meetings and inspections
  • Worked with the office staff to make arrangements for meetings
  • Maintained positive working relationship with fellow staff and management.

Education

NYS Regents High School Diploma - Music

William Nottingham High School
Syracuse, NY
06-2011

Skills

  • Microsoft Office
  • Calendar management
  • Data entry
  • Office organization
  • Customer service
  • Team collaboration
  • Communication skills
  • Problem solving
  • Conflict resolution
  • Time management
  • Detail orientation
  • Public interaction
  • Behavioral management

Education And Credentialing

  • William Nottingham High School, NYS Regents High School Diploma
  • Student Court, Summer Internship
  • Music Theory 1 & 2, William Nottingham High School

Community And Church Experience

  • Former President of Great Grace Church Youth Council
  • In reach & Outreach Facilitator
  • Adjutant/Assistant to the 1st Lady of Great Grace Church
  • Music Department Secretary
  • Children’s Choir Director of Great Grace Church
  • Dance & Step Instructor

Timeline

Teaching Assistant

SCSD
01.2023 - Current

Secretary

Great Grace Church
10.2017 - 06.2019

Youth Leader

Champion 4Christ Project
07.2011 - 06.2019

Summer Internship

Syracuse Fire Prevention Bureau
07.2011 - 05.2014

NYS Regents High School Diploma - Music

William Nottingham High School

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Shan'Que Johnson