Natasha Leverson
Sherman,US
Summary
Closing team lead with over ten years of experience in mortgage lending, specializing in process optimization and client satisfaction. Proven track record of enhancing team efficiency and ensuring timely loan closures through strong leadership and attention to detail. Focused on continuous improvement and innovation in document review and loan closing processes, achieving compliance and minimizing delays.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Closing Team Lead
Green Brick Mortgage
Plano, TX
09.2025 - Current
- Manages the final stage of loan processes, ensuring accurate, compliant, and timely closings and fundings.
- Trains, mentors, and evaluates closers and funders to achieve daily and monthly production targets.
- Monitors closing pipeline for timely preparation of closing documents, including disclosures and packages.
- Ensures compliance with company policies, investor guidelines, and state and federal regulations.
- Resolves escalated issues in closing, funding, and post-closing to uphold turn time efficiency.
- Coordinates with sales team, underwriting, and title to ensure seamless customer closings.
- Assists funders with wire balancing and resolves issues encountered at the closing table.
- Manages trailing document reports to ensure timely delivery of documents and corrections to investors.
Closing Team Lead
Service First Mortgage Company
Plano, US
08.2021 - 07.2025
- Coordinated with title firms to ensure timely loan closures and smooth transactions.
- Optimized processes that reduced delays and boosted service quality.
- Trained closers to improve client satisfaction and streamline closing processes.
- Assisted manager with e-signings to facilitate efficient workflow.
Closer
Service First Mortgage Company
12.2019 - 07.2021
- Coordinated closing proceedings, adhering to schedules to enhance transaction efficiency.
- Resolved documentation issues proactively, facilitating smooth closings and improving client satisfaction.
- Enhanced compliance adherence to minimize closing delays.
- Reviewed closing documents for accuracy, ensuring compliance with regulations to mitigate potential risks.
Funder
Service First Mortgage Company
11.2018 - 11.2019
- Cleared funding conditions, facilitating timely underwriting and disbursement of funds.
- Reviewed loan documents ensuring seamless fund disbursement and accuracy.
- Authorized wire transfers, maintaining efficient post-closing follow-ups.
- Reconciled post-closing errors, identifying issues to enhance loan delivery accuracy.
- Trained team members, improving collaboration and project delivery.
Education
Bachelor of Science - Business Management
Western Governors University
Texas08-2020
Skills
- Problem solving
- Regulatory compliance
- Attention to Detail
- Time Management
- Team Leadership
- Training and mentoring
- Team management
- Effective communication
Certification
- Notary Public Commission, The Office of the Texas Secretary of State, 12/01/22, 12/31/26
- COMP001021226453, CompTIA Project+ Project Management, 10/01/17
References
Staci Hughes, Vice President of Operations for Green Brick Mortgage
shughes@grbkmortgage.com
925-260-6647
Robby Miller, Closing Manager for Service First Mortgage Company
rmiller@sfmc.com
972-365-9612
Christy Vargas, Loan Delivery Manager for Service First Mortgage Company
cvargas@sfmc.com
972-955-6323
Timeline
Closing Team Lead
Green Brick Mortgage
09.2025 - Current
Closing Team Lead
Service First Mortgage Company
08.2021 - 07.2025
Closer
Service First Mortgage Company
12.2019 - 07.2021
Funder
Service First Mortgage Company
11.2018 - 11.2019
Bachelor of Science - Business Management
Western Governors University